Customer Service Representative

Job Description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun.


We are looking forward to  Customer Service Representative in Eaton’s Electrical business, based in Jompol, Chatuchak,Bangkok

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

The role offers a broad variety of responsibilities including international liaising and great learning opportunities.

This exciting role offers opportunity to:

  • Order Administration – To manage order processing within agreed cycle time. Ensure accuracy and update customers on open order status.
  • Outbound Management – To follow up deliveries and ensure on time to deliver as promise. Prepares shipping documents that requires for custom clearance.
  • Warranty Management – To manage order processing for warranty claims. Support RMA matters and facilitate with Customers, warehouse and technical team





  • Candidate must possess at least Bachelor Degree in a local university
  • Proficient in Microsoft Office and SAP is a must
  • Have Customer Service experience for at least 2-3 years
  • Basic English writing and communication skills
  • Have a sense of responsibility and initiative
  • Ability to work in a dynamic environment

Yes! Because you are the one we are looking for, we hope to hear from you now!

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: EA East Asia

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Travel: No