Field Service Representative

Job Description

Eaton’s Electrical Engineering Services and Systems division is hiring a Field Service Technician to join our team. This position will be based out of our Delta, CA service facility.

Position Overview:

Under the direction of the District Manager, this position is responsible to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission , distribution and generation equipment and systems.

In this function you will:

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations; mentor less experienced technicians; provide technical training

  • Skilled proficiency in the following:

    • Basic Test Equipment Operation

    • Basic Troubleshooting Techniques

    • Intermediate Test Equipment Operation

    • Advanced Troubleshooting Technique

    • Advanced Test Equipment Operation

    • Basic Protective Relays

    • Basic PQ Measurements

  • Skilled proficiency in one or more of the following:

    • Intermediate Protective Relays

    • Advanced PQ Measurements

    • Disaster Recovery

    • Rotating Machinery

    • Protection & Control Design

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

 



Qualifications

Basic (Required) Qualifications:

  • Red Seal Journeyman Electrician or Post-Secondary degree/diploma in Electrical Engineering

  • Five to seven (5-7) years of experience evaluating and servicing electrical distribution or control systems

  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.

  • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.

  • Experience with protective relays is highly desirable.

  • Legally authorized to work in Canada without company sponsorship.

Position Criteria:

  • Excellent communication and interpersonal skills.

  • Strong analytical aptitude and complex problem-solving skills.

  • Strong computer skills

  • Understanding of the company's and competitor's electrical, electronic and mechanical products and services. 

  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

  • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review.  Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.

 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – Canada
Organization: ESSG CA Canada

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time