Team Lead - OTC

Job Description

Team Lead - AR

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.  We are looking forward to a Team Lead - AR

in Eaton’s GFSS, based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals


• Manages non-Professional staff, in one or more  subgroups of Accounts Receivable which will include cash applications, deductions, collections, customer master creation and maintenance etc. depending on the region, ledger and team size by creating goals, mentoring, coaching and providing opportunities to enhance current skill sets in order to foster/empower an innovative team environment.

• Driving customer satisfaction by ensuring accounts receivable activities are performed as per customer expectations and service level agreements

•Work allocation and balancing between team members to ensure a balance between employee engagement and customer satisfaction

• Subject Matter expert – Work with the team members to resolve issues as well as provide solutions to the                    issue

• Plans and oversees daily production activities by facilitating continuous process improvements and knowledge  sharing/transfer of direct reports in order to drive standardization of processes.

• Manages metrics to meet goals by ensuring direct reports job functions and activities are performed efficiently and effectively in order to support the rapid integration of acquisitions and facilitate divestitures, and reorganizations.

•Provides customer support and resolution to issues by metrics monitoring and quality audits in order to assure quality of product to the customer.

• Working knowledge of IC reconciliations, Deductions, Customer reconciliations

• Adhering and ensuring smooth month end close

• Focus on internal controls especially to SOX, statutory requirements – local as well as US GAAP, company’s     accounting policies

• Work on remediation of gaps identified as part of various audits – Internal, External, SOX, Peer Review

• Define process/strengthen processes to ensure better and strengthen controls in AP processes

•Continuous Improvement

•Drives continuous improvement in the team by proactively identifying areas of process simplification, improvement and automation through Lean tools like Six Sigma, BPI, Kaizens, VSM etc.




·         At least 6 years’ experience in an Accounts Receivable/Sales Ledger essential.

·         SAP and Oracle experience essential

·         E2E Order to Cash experience preferred

·         Strong communication skills and customer focus essential

·         Strong team player

·         Training and process improvement experience essential.

·         Ability to work on automation projects to deliver productivity savings

·         Customer service background, ideally in a shared services environment

·         SAP and Oracle experience essential

·         Additional ERP knowledge beneficial

·         Intermediate/advanced Excel skills beneficial

·         Knowledge of accounting principles essential

·         Candidates must be able to demonstrate an ability to work within a team environment, in a customer focused role and also be able to cope with working to strict deadlines.

·         Also, should have good communication skill (written & verbal), good PC skills, including PowerPoint, Word, Excel, should be willing to stretch if required, good interpersonal Skills, open to working in Shift



Yes! Because you are the one we are looking for, we hope to hear from you now!

Job tag: #LI-TG2

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Team Leader/Supervisor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: No