Data Center Application Engineer

Job Description

Eaton’s North American Sales division is currently seeking a Data Center Application Engineer to join our team. This position is based at our Hanover, MD location.  Relocation assistance will be provided if residing outside 50 miles of this location.

 

The primary function of the Application Engineer is to achieve acceptability of Eaton’s Electrical products in the data center / mission critical marketplace, while providing technical leadership and mentoring for sales engineers, outside rep agencies, VARS, and to both internal and external customers.  This position will be responsible for leading the design, development and validation of Eaton products and service applications.  This position will be familiar with competitive product offerings in the data center segment and be able to position Eaton products to best compete against competitive products. The primary customer target industry is the Multi -Tenant (Co-location), Enterprise, and Cloud data center market, working directly with the end user, as well as front-end Consulting Engineering firms and the installing/procuring General Contractors/Electrical Contractors as needed.

 

The primary functions include; providing efficient and accurate pre-sale application and technical support by analyzing and recommending solutions to meet customer’s needs; manage daily phone and email activity while providing directions, solutions, and recommendations; effectively communicate product value proposition and product line strategies; review and provide feedback on product literature developed by product line; provide feedback to product marketing and engineering regarding information, cross reference data, renewal parts information, technical drawings, and any other technical documentation found in hard copy or on the website; serve on special teams to enhance team performance and drive process improvement , productivity, customer satisfaction, and high performance work culture; and provide training to Technical Support Engineers.

 

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

 

  • Call on electrical engineers at related consulting firms across the assigned sales territory to assist with Data Center / Mission Critical technical design and position Eaton related products in a preferred position

  • Provide support on major mission critical projects including submittals drawings and interfacing with the customer and project consultant

  • Work with institutional end users to gain acceptance and promote Eaton products

  • Conduct product seminars and training on Eaton products and solutions to: end users, consultants and sales engineers

  • Assist customers with design build opportunities. 

  • Assist your area sales engineers in customer relationship building

  • Provide technical submittal packages for customer approval

  • Work in conjunction with Power Distribution sales teams and application engineers

  • Provide technical support for your sales engineer teammates in your assigned area (Hanover, Maryland)

 

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


Qualifications

Required (Basic) Qualifications:

 

  • Bachelor’s degree in a technical field from an accredited institution  

  • Minimum five (5) years of electrical sales and/or electrical engineering experience 

  • Ability to present concepts and technical training to an audience

  • Possess and maintain a valid and unrestricted driver’s license

  • Legally authorized to work in the US without company sponsorship

 

Preferred qualifications:

 

  • Bachelor’s degree in Electrical Engineering

  • A Professional Engineer (PE) License

  • Knowledgeable of Eaton Electrical products, services and competitors

  • Knowledge and experience in the data center / mission critical market

  • Design/build knowledge in the Multi-Tenant Data Center marketplace

  • Ability to recognize and offer Value Added / Value Engineering (VAVE) options and     suggestions/recommendations to our mission critical customers

 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

#LI-AM2


We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: NAS North American Sales

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 25 % of the Time