Lead- Oracle Payroll Techno Functional (Support)

Job Description

Description:


If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.  We are looking forward to a Lead- Oracle Payroll Techno Functional (Support) in Eaton’s IT business, based in Pune, India.  In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.  This exciting role offers opportunity to:

  • Support Oracle payroll and OTL solutions to meet requirements through standard IT processes.

  • This position will allow us to support & enhance Oracle payroll and OTL application solutions more effectively towards the needs of the business and capitalize on our existing investment in PTL technology area. 

  • This position will impact the business by improving the accountability and better governance in PTL space by adding member from  Eaton team in the current support group which is owned by vendor teams.

  • The primary objective of the Lead Analyst IT – Oracle Payroll is to support technical & functional solutions for Eaton Oracle payroll systems and related processes.

  • The candidate should possess a strong functional setup expertise in  Oracle Core HRMS 12.2, Payroll and OTL  .

  • Should have strong hands-on experience in PL/SQL development, Oracle APIs, Alerts, Data Conversion, Interfaces and Work Structures. Knowledge of HRMS Security, Workflows, Self Service Personalization, OAF Extensions, XML Publisher Reports, OBIEE Reports, Web ADIs will be an added advantage.

  • Provide day-to-day support, predominantly High to Critical complexity incidents,  that are disrupting normal business operation in a timely manner in HRMS space, to ensure timely, reliable, cost-effective service to Eaton employees and vendors.

  • One point contact for all payroll configuration-related activities in the application.

  • Executes enhancement requests and new requirements using standard Eaton request fulfillment process( High to Critical complexity enhancement requests).

  • Demonstrates the ability to question and probe technical experts or third party vendors to determine best possible solution option. Proactively seeks opportunities for efficiency improvements and partners with business to implement improvement in processes and systems.

  • Demonstrates end to end business process knowledge and Is able to articulate benefits/results and partner with business teams to achieve desired benefits Influences process integration; suggests innovative process solutions.

  • Prioritizes incidents to ensure high impact and urgent tickets are worked on priority and taking leadership to ensure no customer impact.

  • Act as a lead from Eaton side and drive vendor support teams by meeting tickets SLA’s.

  • Govern all change request been migrated into production by reviewing and providing approvals.

  • Drive the status calls and priorities ticket schedules

  • Partner with Payroll, Time and Labor  COE to for reviewing all major change requests and enhancements

  • The position will communicate with internal customers and partner teams in a timely, professional manner and will escalate issues to the support Manager as necessary.

  • Demonstrates the ability to question and probe technical experts or third party vendors to determine best possible solution option. Proactively seeks opportunities for efficiency improvements and partners with business to implement improvement in processes and systems.

  • Successfully manage multiple competing priorities simultaneously

  • Participate in design and code reviews and provide constructive feedback to the team.

  • Works closely with other IT support groups and impacted customers for effective resolution and testing of fixes for production support issues, Build rapport with concerned stakeholders.

Qualifications

Requirement:

  • Minimum 8 years  over all IT experience out of which minimum 5 years in developing and supporting Oracle Core HRMS, Payroll and OTL  modules.

  • Should have strong hands on experience in PL/SQL development, Oracle APIs, Alerts, Data Conversion, Interfaces and Work Structures. Knowledge of HRMS Security, Workflows, Self Service Personalization, OAF Extensions, XML Publisher Reports, OBIEE/BIP Reports, Web ADIs will be an added advantage. Requires excellent written & oral communication skills to work directly with customers on tickets.

  • Worked on development/support of RICEW components (Reports, Interface, Conversion, Workflow, Extension Expertise in Oracle Workflow, OA Framework and other APPS specific technologies.(Desired) 

  • Detail-oriented with strong organizational, analytical and communication skills.

  • Good understanding of key HR processes which impact system design/ functionality of HR applications.

  • Understanding of Industry Standard Documentation Practices.

  • Experience in a client-facing role for a top tier or similar consulting organization is highly desirable

  • Enthusiastic about learning large and complex systems.

  • Results-driven with the ability to take initiatives, handle multiple tasks and shifting priorities and meet deadlines.

  • Able to multi-task in a fast-paced, dynamic environment.

  • Excellent problem solving skills, logical process thinking and end-to-end system concepts - Investigates problems to establish real or hidden causes.

  • Exudes confidence. Thinks clearly and calmly under pressure. 


Yes! Because you are the one we are looking for, we hope to hear from you now!

 #LI-RR1

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time