Analyst - Oracle CPQ

Job Description

Description:

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.  We are looking forward to an Analyst- CPQ in Eaton’s IT business, based in Pune, India.  In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.  This exciting role offers opportunity to:

  • This exciting role offers opportunity to manage the support related customer engagement, support processes, incidents and requests for production instance of Oracle Bigmachines CPQ.

  • Being part of the CPQ foundry team which is a unified team managing project development, testing and support. The role will also need from time to time to be able to contribute in project development.

  • Developing reports for teams across the IT and business. 

  • Providing technical support to teams within the organization, and to Customers when required

  • Assisting with systems integrations

  • Managing tickets and requests for the application queues.

  • Ensuring comprehensive database of queries and resolutions is kept up to date.

  • Maintaining and updating technical documents and procedures.

  • Identifying and resolving technical issues.

  • Managing coordination across various technical and functional teams.

  • Preparing maintenance plans, patching plans and upgrading schedules for the organization's systems.

  • Developing reports for teams across the IT and business. 

 

Qualifications

Requirement:

  • Have a 4-year college degree in Computer Science or an engineering field.

  • Have a 4-8 years hands on experience in support, development, design with the at least 2.5 years on Oracle CPQ.

  • Someone with  proven earlier experience of being able to execute all responsibilities defined in responsibilities section.

  • Someone with skills across Commerce, approvals, configuration, integration, Document designer and general configuration management of Oracle (Bigmachines) CPQ.

  • An individual who has proven experience in communications and coordination with application users, functional teams and other system teams.

  • An organized person with skills in creating reports for assessing trends, problems, root cause analysis, service interruptions and updates."

  • Aware of key functions across configure, price, quoting, agreements, CRM, ERP etc.

                 

Yes! Because you are the one we are looking for, we hope to hear from you now!

#LI-RR1

 

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time