Manager, Business Relationship Management (IT BRM)

Job Description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.  We are looking forward to a(n) Manager, Business Relationship Management in Eaton’s Corporate, based in Shanghai, China. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.  This exciting role offers opportunity to:

  • Identifying opportunities, projects, builds consensus across customer base and IT, develops business cases to secure funding, Spans multiple business functions. 
  • Ensuring scope of projects are well-defined for transition to delivery COEs
  • Ensuring all stakeholders are engaged, projects are completed and return on investment is realized
  • Reviewing escalated issues for scope and clarity, vetting, documenting and routing through the appropriate support mechanisms
  • Delivery assurance of medium and large-sized initiatives leveraging the COEs
  • Ensuring effective level of support for existing systems/processes
  • Ensuring significant projects are delivered effectively and reliably to meet the strategic business objectives, acting as DGC members
  • Ensuring all stakeholders are engaged, projects are completed and return on investment is realized
  • Directionally aligning to two businesses within the ES APAC Organization – PDSS and CPC.
  • Demonstrating Financial Acumen through CAR preparation, budget management and profit planning
  • Directionally aligning to the VP/GM for Power Distribution Systems and Services and the VP/GM for Critical Power and Components.
  • Performing vendor management and contract, negotiations and reviews
  • Involving complex process and organizational change management.


  • Bachelor's Degree above
  • 7 - 10 years of IT Application experience, including 3+ years direct Project Management experience
  • Fluent in Chinese and English is a must
  • Advanced understanding of the overall business or responsible functions
  • May be a SME in one or more areas
  • Advanced understanding of organizational structure (business and IT)
  • Intermediate understanding of the business Strat Plan
  • Intermediate to an Advanced understanding of some of the business processes at Eaton or a prior company
  • Intermediate understanding of financial processes.
  • Intermediate to Advanced understanding of some of Eaton key application(s.)
  • May be a SME in one or more technologies
  • Intermediate to Advanced understanding of integration and impact points of involved systems globally for a division or function.  
Yes! Because you are the one we are looking for, we hope to hear from you now!

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time