The QMS and Supplier Quality Engineer will achieve, sustain and promote a quality culture using Eaton’s Quality Management System to continually improve, monitor, develop, communicate and maintain robust quality activities, alongside managing supplier relationships to ensure supplier issues are resolved in a timely manner.
Knowledge, practice and application of the Product/Process and Quality System standards of the International Certification Body ISO9001:2015, Industry Specific Regulatory Authorities (VDS, LPCB, NF) and Customer contractually specific Quality Requirements
Responsible for the effective coaching, and guidance of employees in relation to Quality Management Systems
Conduct quality function risk assessments to report to the top management the performance of the quality management system and propose any necessary improvements
Audit system: plan and monitor the effectiveness of system audits to identify nonconformities against ISO 9001 standards and company procedures, ensuring that effective corrective and preventive measures are taken
Leadership and participation in internal Quality Systems and product audits.
Assist in developing, changes controlling and keeping all documents related to the quality management system
Analyze non-warranty customer concerns, prepare problem solving reports, assure implementation and verification of corrective/preventative actions.
Analyze Dock Audits, Yield measurement and Scrap reports to enable corrective and preventive actions are in place
Monitor supplier quality through incoming inspection and provide rapid response for any quality problems
Issuing defect material reports (DMR) to suppliers and working with them to implement corrective and preventative actions to prevent fault reoccurrence Ensures that deficiencies due to suppliers are claimed using the 8D reporting system
Analyse key performance indicators with respect to supplier quality performance including DPPM (defect parts per million) with responsibility for KPI charts weekly / monthly and associated action plans including but not limited to Rework, Scrap and Cost of non-conformance.Support the Supply Chain Management organisation relative to the collection and analysis of supplier quality data and assist suppliers with product and process quality requirements to ensure continuous improvement of the quality of the goods supplied
Supporting suppliers in the completion of Supplier Self Assessments (SSA)
Continuously improve supplier quality performance by ensuring open communication and resolution of issues in a timely and effective manner by facilitating 8D process improvements
Experience in the implementation, management, and continual improvement of ISO:9001:2015 quality management systems
Proactive attitude and continuous improvement mindset
Strong verbal and written communication
Strong attention to detail
Interpersonal and influencing skills, ability to coordinate with other departments
Excellent organisational skills, ability to multi-task and execute own work initiatives
Strong understanding Microsoft software packages
Knowledge of common quality tools and processes – PFMEA, 8D, A3, 5 Whys, etc.
Experience in using SAP ERP system or similar
Understanding of PCBA and manufacturing assembly processes
Ability to read Bills of Materials, and General Assembly (Mechanical) drawings,
Fully conversant with Microsoft Office products and MINITAB statistical software
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Europe, Middle East, Africa
Organization: LSD Life Safety Division EMEA
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time