Returns Specialist

Job Description

Eaton’s Electrical facility is currently seeking a Returns Specialist to join our team in Highland, Illinois  

Position Overview:

Meet the existing matrix for day to day review and approval of return material requests and credits to better service Eaton customers. Review RMA requests to verify Eaton terms and conditions policy in regards to return material is met. Approve or reject requests out of scope. Evaluate the current RMA process looking for process improvements and ways to continually streamline the day to day responsibilities within the RMA scope. Supervision, performance review, and development of the commercial returns team.


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


Required (Basic) Qualifications:

  • Bachelor’s Degree from an accredited institution

  • Minimum 3 years in commercial returns and/or warranty claims

  • Minimum 2 years in a leadership role

  • Minimum 1 year Microsoft Excel (pivot tables, v-look-ups, formulas, etc.)

  • No relocation is offered for this position. All candidates must currently reside within 50 miles of Highland, IL to be considered.

  • Must be authorized to work in the United States without company sponsorship now or in the future

    Preferred qualifications:

  • SAP
  • Strong analytical ability, verbal and written communications skills

  • Bachelor’s Degree in Business Admin., Marketing, or Finance

    We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law



We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: North America – US/Puerto Rico
Organization: EPG BLD BLine Division

Job Level: Team Leader/Supervisor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No