Business Operations Manager

Job Description

Eaton’s Electrical division is currently seeking a Business Operations Manager to join our team.


The Business Operations Manager is responsible for:


Ensuring the continued profitable operation of a Power Center plant through the use of effective manufacturing processes, marketing, and development of direct reports.  Also, act as a territory manager and drive the responsibility for the profitable growth of the respective assemblies within your assigned regional territory. Develop a culture focused on continuous improvement (CI) and drive CI to deliver Safety, Quality, Customer Satisfaction and Productivity.


Territory responsibilities include:  utilizing pricing strategies, promoting new product launches, ensuring good communication to all sales channels, and staying informed of the strategies of the entire division.


In this role you will:

  • Hire, review, motivate direct reports to accomplish specific plant objectives.
  • Act appropriately to ensure that employees are treated fairly; guide discipline/performance management process as necessary.
  • Work with Product Line Managers to execute product line specific pricing and marketing of programs for the divisions key product lines.
  • Establish and refine manufacturing processes to accomplish the specific volume, productivity improvements, and profit goals set forth by the operations leader and the product line managers (EBS, MESH, 5S, Lean, CIF, etc.).
  • Negotiate the purchase and shipment of needed materials from outside vendors.  Work with the Production Manager to review and approve all invoices from these vendors.
  • Maintain effective communication channels with Organizational Management Staff, Plants, Field Sales Management, Team Members, Distributors, and Contractors.
  • Maintain effective communication channels with internal suppliers to ensure the correct application and on time shipment of products.
  • Develop and maintain an understanding of applicable codes, regulations, and standards relating to the application of all plant products (NEMA, NEC, UL, etc.)
  • Develop a culture of continuous improvement - Proactively seek ways to improve overall plant performance.
  • Review and resolve all warranty issues and claims in a manner that is consistent with standard company policies and is in the best interest of ourselves and our customers.
  • Stay abreast of Electrical Group technical product developments through training or other means.
  • Maintain and encourage an air of teamwork among others.
  • Work with employees to cross-train and promote to appropriate salary grades for the skill sets mastered.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


At Eaton, We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Basic Qualifications
  • Bachelor’s Degree from an accredited institution is required.
  • Operations and commercial experience, minimum of 5 years combined operations or product line/sales/marketing experience
  • Minimum 5 years previous management of people experience required.
  • Legally authorized to work in the United States without company sponsorship
Preferred Qualifications:
  • Master’s degree is highly desirable.
  • Experience with the following product lines: LVA, MVA, MCCs.
  • Engineering or Business Administration degree preferred
Position Criteria:
  • Requires extensive product application knowledge for LVA, MVA, circuit breaker components, and/or motor control centers
  • Requires solid negotiation skills and market knowledge including competitor products.  Sales and marketing experience in PDCA product offering is highly recommended.
  • Strong interpersonal skills used for review, motivation, and development of direct reports are strongly recommended.
  • Working knowledge of the Eaton Business System.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Manufacturing & Operations

Region: North America – US/Puerto Rico
Organization: ESSG PDCAD Power Distrib Control Assy Div

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within United States and / or Puerto Rico
Travel: Yes, 25 % of the Time