Team Lead - AR

Job Description

Job Title: Team Lead – Accounts Receivable Req-#72803

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun.

We are looking forward to an Team Lead – Accounts Receivable in Eaton’s Global Finance System and Services, based in Pune, India.

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

This role is in Accounts Receivable Process in a fast paced, high volume SSC environment that supports Eaton’s global business and operations that use SAP application for financial accounting and reporting.  The position is responsible for cash applications, analyzing deductions, collections with a high degree of efficiency and quality for Eaton business units.

 

Your essential responsibilities:

Management of Teams:

  • Manages non-Professional staff, in one or more  subgroups of Accounts Receivable which will include cash applications, deductions, collections, customer master creation and maintenance etc. depending on the region, ledger and team size by creating goals, mentoring, coaching and providing opportunities to enhance current skill sets in order to foster/empower an innovative team environment. 

Day to Day Activities:

  • Driving customer satisfaction by ensuring accounts receivable activities are performed as per customer expectations and service level agreements
  • Work allocation and balancing between team members to ensure a balance between employee engagement and customer satisfaction
  • Subject Matter expert – Work with the team members to resolve issues as well as provide solutions to the issue
  • Plans and oversees daily production activities by facilitating continuous process improvements and knowledge sharing/transfer of direct reports in order to drive standardization of processes.
  • Manages metrics to meet goals by ensuring direct reports job functions and activities are performed efficiently and effectively in order to support the rapid integration of acquisitions and facilitate divestitures, and reorganizations.
  • Provides customer support and resolution to issues by metrics monitoring and quality audits in order to assure quality of product to the customer.
  • Working knowledge of IC reconciliations, Deductions, Customer reconciliations
  • Adhering and ensuring smooth month end close

Governance:

Focus on internal controls especially to SOX, statutory requirements – local as well as US GAAP, company’s accounting policies

Work on remediation of gaps identified as part of various audits – Internal, External, SOX, Peer Review

Define process/strengthen processes to ensure better and strengthen controls in AP processes

 

      Continuous Improvement

      Drives continuous improvement in the team by proactively identifying areas of process simplification, improvement and automation through Lean tools like Six Sigma, BPI, Kaizens, VSM etc.

 

Ad-hoc Activities:

  • Participates on project enhancements as process knowledge expert.
  • Prepares monthly metrics reporting for both senior management and the process team in order to identify areas where progress is being made or opportunities for improvement.
  • Participates in the selection process of hiring candidates
  • Works with the Process Leader in strategy deployment and also, sharing ideas for strategy development
  • Other activities assigned by supervisor or special requirements for management or company
  • Know and comply with Eaton policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health (MESH).

 

 

Qualifications

 

Basic Requirements:

 

  • Experienced Manager of People (5-8 years) is essential, preferably a CA/MBA/ICWA
  • Must have relevant experience of at least 5 to 8 years’ experience in AR (OTC) is essential.
  • Must have handled a team of minimum 8 + FTE’s
  • Knowledge of ERP required - Oracle, SAP, MFGPRo
  • Process knowledge of OTC cycle
  • Knowledge of SOX/ US GAAP/ India regulatory/Internal control
  • Effective communication with ability to build successful teams
  • Excellent written/oral communication skills
  • Demonstrated process improvement and project leadership skills
  • Ability to independently achieve consensus and bring forward new ideas to remove barriers
  • Proactive work style
  • Ability to work under pressure and balance many assignement at one time
  • Proven Record of delivery of process improvements.
  • Ability to own a project and bring it to a logical and successful completion
  • Change Management Experience is preferred
  • Core knowledge of AR- Order to Cash
  • Strong analytical, problem solving and conceptual skills. Must be able to analyze data, identify problem areas, make improvement recommendations, and implement approved recommendations.
  • Customer focused with an attitude and ability to define and meet customer expectations.
  • Proven experience with Microsoft Office Suite or similar.
  • SAP/Oracle Financial or equivalent Financial Systems experience.
  • Some knowledge of lean tools such as 8-D analysis, Pareto Charts, and Business Process Improvements (BPI).

 

Demonstrates strong skills on following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical Skills, Integrity and Trust, Intellectual Horsepower, Managerial Courage, Organizational Agility, Drive for Results

 

Yes! Because you are the one we are looking for, we hope to hear from you now!

 

*We make what matters work.

 

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day.

 

It’s where bold, bright professionals like you can reach your full potential - and where you can help us reach ours.  Need more about Eaton? Come on in @ www.eaton.com.

 

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Team Leader/Supervisor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: No