Customer Service Representative

Job Description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun.

We are looking forward to Customer Service Representative. in Eaton, based in Shen Zhen

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

Your essential responsibilities:

  • Responsible for the sales orders key-in and logistic tasks
  • Drives for on-time-delivery by working with manufacturing teams
  • Support sales and team to reach sales goal, maintain database
  • Coordinate and manage whole process after orders confirmed of assigned accounts
  • Support for the achievement of CPQ PP
  • Improve Operational Effectiveness


If you are:

  • 3~5 years’ experience in the assistant role in sales support or logistic operation, or customer service.
  • College degree or above, Subject related to trading / logistic/ finance/ Language etc.
  • Experienced in order fulfillment and logistic jobs
  • Familiar with incoterms and payment terms
  • Language: Good in English
  • Skilled in Excel & Word. SAP experience is a plus.
  • Attention to details, self-motivated, with ownership of assigned responsibility and good working attitude
  • Able to work independently and resolve problem
  • Good skill on communication & coordination

Yes! Because you are the one we are looking for, we hope to hear from you now! #LI-MC3

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: PQD Power Quality Division APAC

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No