Customer Operation, Santak Oversea

Job Description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.

We are looking forward to a Export Customer Operation- Santak in Eaton’s electrical business, based in Shanghai, China.

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.   

The Export Customer Operation is to maintain Santak oversea existing customer and push daily communication things to achieve sales target.

  • Santak export order fulfil, including delivery date, information feedback to customer and other things about order.
  • Santak export internal process build up and connecting, including order process, customer satisfaction process, service process and other related process, communicate with internal department to set up the process
  • Santak export fcst collection and analysis, including data collection, analysis and fcst accuracy control.
  • Santak export marketing activities carry out with internal department and sales, such as Marcom, PM and so on
  • Santak export official website management


If you are:

  • Bachelor’s degree or above in Electronic, Computer, Engineering, Marketing, or related field. 3-5 years’ related working experience.
  • Excellent interpersonal communication (written, verbal and presentation) and negotiation skills required, in addition to the ability to influence others to achieve results.
  • Strong problem solving capabilities and the capacity to deal with multiple cultures and their respective requirements.
  • Must be effective working in a matrix organization and coping with numerous tasks and priorities.
  • Better mandarin and English language skills desirable

Yes! Because you are the one we are looking for, we hope to hear from you now!

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: PQD DPQD Distributed Power Quality Division

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No