Invoice Processing Supervisor

Job Description

Eaton’s Lightning division is currently seeking an Invoice Processing Supervisor to join our team. This position is based at our San Pedro Facility.


The Invoice Processing Supervisor is responsible for managing a team of employees in Queretaro, Mexico, performing, data entry and hold resolution functions, while fostering process improvements and continuous learning.  This position is also responsible for managing key production metrics and activities associated with quality audits.


Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours


Some activities related with the position will be:

  • Manages Professional staff, in all subgroups of Invoice Processing (i.e. Index, Data Entry, and Hold Resolution Group) by creating goals, mentoring, coaching and providing opportunities to enhance current skill sets in order to foster/empower an innovative team environment. 

  • Plans and oversees daily production activities by facilitating continuous process improvements and knowledge sharing/transfer of direct reports in order to drive standardization of processes.

  • Manages metrics to meet goals by ensuring direct reports job functions and activities are performed efficiently and effectively to support the rapid integration of acquisitions and facilitate divestitures, and reorganizations.

  • Provides customer support and resolution to issues by metrics monitoring and quality audits  to assure quality of product to the customer.

  • Participates on project enhancements as process knowledge expert.

  • Prepares monthly metrics reporting for both senior management and the process team in order to identify areas where progress is being made or opportunities for improvement.

  • Reviews and approves any necessary changes to the monthly/quarterly SOX Invoice Processing documentation.

  • Builds positive relationships with customers, both internal & external.  Ensure professional and appropriate communications.

  • Know and comply with Eaton policies: Global Ethics, Values and Philosophy.

  • Other activities assigned by supervisor or special requirements from management or company.

  • Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


Eaton has announced its intent to spinoff its Lighting Business into publicly traded company (“SpinCo”).  This transaction is expected to be completed by the end of 2019 and this position is expected to remain with SpinCo.   The compensation and benefits that will initially be offered for this position are based on Eaton’s plans, programs and practices.  The Lighting Business is in the process of developing its total rewards philosophy, strategy and structure, including the design of its benefits and annual and long-term incentive plans that will take effect when SpinCo becomes a publicly traded company. If you are offered and accept this position and are actively employed by the Lighting Business when SpinCo becomes an independent, publicly traded company, you will be eligible to participate in SpinCo’s compensation, health, welfare, and retirement benefit plans and programs and should have no expectations that SpinCo’s plans and programs will mirror or be substantially similar to Eaton’s. 


Required (Basic) Qualifications:
Position Success Criteria :
  • Strong analytical and problem-solving skills

  • Demonstrates Strong skills on following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical skills, Integrity and Trust, Intellectual Horsepower, Managerial Courage, Organizational Agility, Drive for Results

  • Ability to apply accounting system expertise to troubleshoot financial system problems, resolve Customer issues and implement new solutions

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: Latin America
Organization: EPG LD Lighting Division

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time