Senior Field Service Technician

Job Description

Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Technician to join our team. This position will be located in Mountainside, NJ or Hicksville, NY.

 

The Senior Field Service Technician will provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations; mentor less experienced technicians and provide technical training. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system  problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

 

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

 
 

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.

Qualifications

Required (Basic) Qualifications:
  • Associate’s degree and/or military experience.
  • Minimum of 5 years of experience evaluating and servicing electrical distribution or control systems.
  • Candidate must reside within a 50 miles radius of Mountainside, NJ or Hicksville, NY to be considered.
  • Candidate must be authorized to work in US without any company sponsorship now or in the future.
Preferred Qualifications:
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
  • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.
  • Experience with protective relays is highly desirable.
Position Success Criteria:
  • Strong computer skills
  • Understanding of the company's and competitor's electrical, electronic and mechanical products and services. 
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
  • Submit to periodic customer required background and drug screenings.
 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – US/Puerto Rico
Organization: ESSG EESSD Electrical Engrg Svcs Systems Div

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time