Power Quality Account Engineer
Eaton’s Power Quality Division is currently seeking a Power Quality Account Engineer to join our team. This position is based at our Asheville, NC facility.
The Power Quality Account Engineer is responsible for pre-sale technical and application support, quotation, and product selection assistance for customers, end users, field sales, distributors, and resellers on designated Power Quality Uninterruptible Power Supplies (UPS) and related products. In this role, you will deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
You will provide efficient and accurate pre-sale technical support by evaluating customer needs and recommending solutions.
You will analyze customer power systems and load requirements, interrupting customer specifications, drawings, and schematics to select appropriate units for customer applications and build Bill of Material (BOM)
You will provide quotations per customer requirements according to channel pricing structures
You will manage and administer pricing programs such as deal registrations and special discounts
You will communicate sales leads to field sales organization and product line
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Required (Basic) Qualifications:
Bachelor’s degree from an accredited institution required
Minimum 1 year of professional experience in sales, customer support, marketing, or engineering
Candidates must be legally authorized to work in the United States without out company sponsorship, now or in the future.
Bachelor’s Degree in engineering with an electrical focus preferred
1 year customer service experience
1 year electrical industry experience
1 year of software industry experience
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: North America – US/Puerto Rico
Organization: ESSG PQD DPQ Distributed Power Quality
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time