Junior Credit Team Leader
Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work.
To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E
We established Eaton’s EMEA Business Service Center in 2015 where more than 600 people are working on what matters. Our mission is to provide high value services to support internal and external customers across Eaton’s Electrical, Hydraulics, and Corporate functions in EMEA.
As a Junior Team Leader, you will be responsible for managing a large receivables portfolio, building customer relationships and drive improvement of the KPI’s relating to the EMEA credit function. The position is located within the Budapest site and will be responsible for Electrical and Industrial business units across EMEA.
Your goal will be to ensure that the cash flow is maximized, work with business partners to improve cash cycles and manage the day to day running of the collections team to ensure the Eaton cash metrics are met and exceeded.
You will make a difference by:
Effectively managing the collections process within the team ensuring KPI’s are achieved and exceeded
Maximizing Past Due through deploying an effective strategy in line with the key stakeholders to tackle aged debt.
Driving improvement in DSO numbers for the Divisions in line with the aged debt reduction.
Improving data integrity and provide improved analytics to support key stakeholders and customer’s needs.
Ensuring data quality and integrity of all collections reporting meets the Eaton requirements.
Supporting the deployment of best practice solutions identified via the order to cash cycle.
Ensuring resources within the team are deployed effectively managing customer/stakeholder expectations, and allowing the effective delivery of Eaton goals, targets and a strong customer focus.
Ensuring there is a robust claims management process deployed within the team to accurately identify and categorise customers claims quickly and effectively.
Building and deploying an E2E claims resolution process in conjunction with the key stakeholders to improve the cycle time of resolution.
Setting performance management and assessment including objectives aligned to strategy; performance reviews; employee involvement, development, coaching, counseling & mentoring; leading, managing & reviewing performance against targets; reward & recognition
Building and deploying a robust collections strategy which ensure full coverage of all portfolio’s is achieved with multiple customer touch points and follow up actions in place monthly.
Supporting the BOC of the organisation through building a database of current skill sets, identifying skills gaps and developing the teams capabilities where required.
Your experience matters:
Bachelor or Master degree in Finance/Accounting or equivalent
Min. 2-3 year credit risk, collection or similar relevant experience
Strong motivation and preferably a previous experience in people management.
Proven track record of improving collections, past dues and DSO
Ability to analyse and assess credit risk
Proven ability to research complex activities and problem solve
Ability to provide accurate, on time data and proven experience in ability to influence recipients in relation to content within tight deadlines
Strong customer service and business partnering internally and externally
Effective communication, evaluation and problem solving skills
Proven track record delivering process improvement initiatives
Proven track record in managing, communicating and escalating issues
Previous experience of Oracle and other ERP systems preferred
Strong cross/multi-cultural background and experience; sensitive to cultural differences
Comfort when dealing with senior management
We make work exciting, engaging and meaningful for you
We ensure health, wellness, safety and work-life balance for you
We invest in you for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We offer career advancement opportunities for you
We value diversity, join our passionate team
Candidate applying to the vacancy will be subject of ability testing as part of the recruitment process.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Europe, Middle East, Africa
Organization: Corporate Sector
Job Level: Team Leader/Supervisor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time