Operations Coordinator -- Houston, TX
Eaton’s Electrical Product Group is currently seeking an Operations Coordinator to join our team. This position is based at our Houston, TX facility.
The Operations Coordinator is responsible for supporting the business by answering incoming calls and supporting customers. In this role, you will complete customer service requests and complete administrative tasks.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
You will answer incoming calls into general phone number for the facility
You will direct incoming calls to appropriate parties, as well as provide immediate assistance
You will review customer Purchase Orders in CRM
You will be responsible for reviewing credit standing
You will request necessary credit changes, and follow up on status
You will partner with the credit team to update customer account information
You will use CRM to create order entry forms based on PO documents
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
- High School Diploma
Previous Customer Service experience
Computer skills in various programs (Word, Excel, Outlook, etc.)
Candidates must be legally authorized to work in the United States without out company sponsorship, now or in the future.
No relocation is being offered for this role. All candidates considered must live within 50 miles of the following Eaton locations: Houston, TX
Associate Degree or higher
3+ years of Administrative experience
3+ years of Customer Service experience
Experience with Microsoft Office CRM
- Team Player
- Detail oriented
- Ability to multi-task
- Interpersonal skills
- Customer service
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: North America – US/Puerto Rico
Organization: EPG CHD MTL Measurement Technology Limited
Job Level: Entry Level
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No