Eaton Careers

Commercial Manager

Grand Rapids, Michigan


Job Description

Eaton’s Fuel and Motion Controls division, a part of our Aerospace group, is currently seeking a Commercial Manager to join our team. This position is based at our Grand Rapids, MI facility.

The Commercial Manager is responsible for leading all aspects of the commercial function for the site(s) within the Fuel & Motion Controls Division.  In this role, you will position holds responsibility for all OEM and Aftermarket customers, managing the key functions of Customer Services, Contracts, and Pricing reporting to the Commercial Director for Fuel and Motion Controls.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

  • You will lead Customer Service, Contracts and functionally responsible for Pricing within the site(s) ensuring functional support is provided across the organization as needed, and exceeds customer expectations
  • You will support the Fuel & Motion Control Divisional leadership team, with dotted line to the site(s) leader, providing leadership support is provided to the Plant leadership team(s)
  • You will own all contracts and pricing activity for the site(s) in both OEM and Aftermarket Channels and own all order entry across the site
  • You will ensure orders are entered IAW the contract, and that the customer requirements are documented and executed accurately.
  • You will  hold the operation accountable for delivering to these requirements, and that the plant(s) work with Pune effectively to meet customer needs
  • You will own SIOP step 1 and 2 for the site(s). Drives the SIOP step 1 and 2 process to achieve highest accuracy possible, and helping plant(s) to achieve 95% OTD or greater
  • You will support the sales / order planning element of the annual profit plan process for the site(s).

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
  • Bachelor’s Degree from an accredited institution
  • Minimum of three (3) years’ experience in a customer facing role
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee
  • Must be legally authorized to work in the United States without company sponsorship. 
Preferred Qualifications:
  • Masters of Business Administration from an accredited institution
  • Knowledge of ERP systems, such as MFGPro, and an understanding of how the order to cash process works Experience with DataComm or working in the electrical sector
  • Prior managerial experience is strongly preferred
  • Experience with sales contracts and order management
  • Prior knowledge of business planning process and SIOP process
  • Experience with contracts, global trade management and an understanding of how decisions impact the financial metrics within Eaton
  • Proficient in Microsoft Office applications and web based information and documentation systems
Position Success Criteria:
  • Ability to demonstrate aptitude for leadership, with sound interpersonal skills, and ability to lead and influence others without direct reporting line.

  • Ability to work with all levels of the organization, both internally and externally, demonstrating managerial courage.

  • Ability to display strong business acumen, with ability to solve complex problems quickly and manage ambiguity

  • Ability to demonstrate strong verbal and written communication skills

  • Ability to design and improve operations and business processes

  • Ability to drive and maintain a strong customer focused culture

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: AER FMC Fuel Motion Control Systems

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within United States and / or Puerto Rico
Travel: Yes, 10 % of the Time

Requisition ID: 067201