Analyst IT - Veritas Netbackup Administrator
Job Title: Analyst – IT (Backup) #066766
If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun.
We are looking forward to an Analyst – IT (Backup) in Eaton’s Enterprise IT business, based in Pune, India.
In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.
This exciting role requires the individual to –
- Ideally have 4-6 years relevant hands-on experience in supporting Enterprise Platform Infrastructure environments, specifically Enterprise Backup and SAN Storage platforms.
- Possess 4-year bachelor’s degree (B.E) or the equivalent education (BSc IT + MCA) and/or experience.
- Work in shifts & provide 24x5 support for all Storage/backup devices in the Eaton Enterprise IT environment.
- Follow and execute incident, problem and change management processes and procedures. Also needed to possess Knowledge of the ITIL model.
- Ensure that the technical infrastructure is optimized for supportability, stability and security
Your essential responsibilities:
Performs troubleshooting techniques on storage processes, applications, and hardware in a SOX compliant manner.
Works in conjunction with entire Platform Support team & Vendors to maintain system uptime on all enterprise wide platform devices to a world-class level.
Participate in shifts, on-call rotation for off-hours & Weekend support. ( 24 X 5). Provides support during all times that the system is operational, possibly including evenings, weekends, and holidays.
Anticipates customer needs and is proactive in providing service.
Able to liaise effectively with the network support, service desk, client support, database, architecture, and security groups as well as work with OEMs & Third Party vendors.
Identifies multiple alternatives to resolves business needs. Lists pro’s and con’s for each alternative.
Keeps abreast of new technologies.
Looks for improvement and growth opportunities in own area. Requests training based on development plans.
Monitors production systems in order to identify or recognize production problems.
Assist with Root cause analysis as needed
If you are:
Strong skillset & experience of working with Enterprise backup application VERITAS NetBackup (Administration & Operations).
Hands on experience on backup troubleshooting for VMware backups for Windows/Linux virtual servers. (VADP backups).
Knowledge of OS (Windows & Linux) & Platform Virtualization fundamentals (Windows, UNIX/Linux, VMWARE ) is mandatory.
Experience of working with backup media technologies such as EMC Data domain.
Knowledge of Volume Management (LVM, Veritas VM etc.) fundamentals is preferred & will be an added advantage.
Hands on Experience of provisioning storage capacity on EMC hardware (Tier 1 and 2 SAN and NAS environments) would be an added advantage.
SAN - VMAX (Symmetrix), VNX, VPLEX, XtremeIO, Unity
NAS – Isilon
Ability to solve problems under appropriate guidance, quickly and completely, and to communicate the solution.
Experience of working in a global environment with both local and remote teams and customers.
Good time / priority management skills.
Good verbal and written communication skills.
Strong customer focus and ability to manage customer expectations.
Excellent teamwork & collaborative skills.
Yes! Because you are the one we are looking for, we hope to hear from you now!
*We make what matters work.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day.
It’s where bold, bright professionals like you can reach your full potential - and where you can help us reach ours. Need more about Eaton? Come on in @ www.eaton.com.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Information Technology
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time