Eaton Careers

Quality Manager

Newbern, Tennessee


Job Description

Eaton’s Hydraulics division is currently seeking a Quality Manager to join our team. This position is based at our Newbern, TN facility.


The Quality Manager will provide overall management of the facility’s quality systems and continuous improvement processes, ensuring effective integration of the Eaton Business System (EBS). You will manage the Quality strategy of the organization to facilitate continuous production and improvement of products consistent with established industry standards, government regulations and customer requirements. You will drive a culture of Continuous Improvement throughput the organization.  You will direct activities associated with Quality department and the activities of the site Lean Coordinator along with the ELSS tool champions to achieve plant-wide improvements; outcome business results, and target assessment scores


Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this role, you will:
  • Develop and implement a OpEx organizational structure capable of driving the strategic initiatives of the local Plant and lead the efforts to integrate quality needs into the development of short and long-term improvement plans.  This includes leading/supporting the operation in the implementation and improvement of the local Quality Management System and Lean/Six Sigma initiatives.

  • Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied.  This includes the complaint management system and the corrective/preventive action process related to customer issues – with feedback (Customer and Division) – and the coordination of customer visits and audits.

  • Develop a thorough understanding of the Eaton Business System (EBS) with expertise in the tools related to OpEx (e.g. – EQS, OpA, EBEA, EPM, Ethics, Vision, Mission, Values, Philosophy, Organizational Capability Assessment, and Corporate Accounts).  Appropriate levels of this knowledge must be transferred to all subordinates as part of their personal development.

  • Guide the deployment and integration of the Eaton Quality System (EQS) into the local Quality Management System.

  • Maintain oversight of key organizational quality and continuous improvement metrics related to EPM (e.g. – Customer Returns DPPM, Internal Quality, Scrap, Warranty, Cost of Nonconformance, and Supplier Quality) and perform periodic reviews to evaluate results and establish action plans to close the gaps at an operational level.

  • Provide support to the Supply Chain Management organization relative to Supplier Quality activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners.  This includes the feedback of supplier performance to suppliers and the Division.

  • Lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.

  • Provide expertise in Quality Assurance and process improvement tools/methods to the other functions of the organization to support them in their continuous improvement activities.

  • Recommend new technologies, methods, tools and procedures on the fields of quality assurance and continuous improvement to proactively address changes in the business environment.

  • Develop and evaluate statistical data and product/process specifications to determine standards and establish proposed quality and reliability requirements for the finished product.

  • Manage the performance and provide career development opportunities to all the employees within the OpEx function of the organization.  This includes the development and implementation of training programs to build “bench strength” in the organization.

  • Manage the budget of the OpEx organization.

  • Promote plant wide culture of continuous improvement and learning and facilitate cross-functional continuous improvement teams and other project teams to accomplish improvements throughout the facility. 


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
  • Bachelor’s Degree from an accredited university required.
  • Minimum five (5) years of experience in a manufacturing engineering, product engineering or quality assurance role within a manufacturing environment.
  • Minimum two (2) years of experience in a people management or supervisory role.
  • Must be legally authorized to work in the United States without sponsorship.
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee
Preferred Qualifications:
  • Bachelor’s Degree in engineering, technical or business discipline from an accredited university

  • Five (5) years of experience in a Quality Assurance role within a manufacturing environment

  • Six Sigma Black Belt
  • Project Management Experience

  • Lean Manufacturing Experience

  • Analytical Problem Solving Skills, such as 8D, Root Cause Analysis, etc and associated statistical tools used to analyze problems

Position Criteria:
  • A demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic planning and project management

  • Well-developed leadership, communication, training, facilitation, interpersonal, and computer skills

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: North America – US/Puerto Rico
Organization: HYD FCV Fluid Conveyance Division

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within United States and / or Puerto Rico
Travel: Yes, 10 % of the Time

Requisition ID: 064916