Eaton Careers

Quality Manager

Jackson, Michigan


Job Description

Eaton’s Hydraulic division is currently seeking a Quality Manager to join our team. This position is based at our Jackson, MI facility.

The Quality Manager is responsible for ensuring the quality of Eaton’s products through the development and enforcement of quality and manufacturing processes. In this role, you will develop and implement plans to achieve operation and group quality goals.  You will direct the implementation and ongoing oversight of the Hydraulics Quality Leading Indicators and Quality Best Practices. You will ensure compliance to customer quality requirements and acts as primary contact for customer on quality issues. You will manage customer communications, corrective actions, customer NOEs, supplier quality, shop floor quality, and Eaton PPAP.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours

In this role, you will:
  • Oversee, hire, and mentor all areas of quality personnel including return material (warranty), receiving inspection, final inspection, supplier quality, manufacturing quality, customer quality, and quality compliance.

  • Monitor overall plant quality progress and performance and makes corrections as needed.

  • Act as a primary organizational contact for customer concerns and ensures appropriate corrective actions are deployed as necessary.

  • Ensure organizational readiness for customer and other third party assessments.

  • Deploy Eaton Business System tools, where appropriate or required, to improve Quality Management System effectiveness (i.e. EQS, QLI, PPAP, WISPER, etc).

  • Ensure that necessary organizational certifications and regulatory requirements are obtained, maintained, and improved.  (i.e. QMS ISO9001 certification)

  • Develop and deploy effective FMEAs and Control Plans using Eaton PPAP to insure process controls and standard work is being utilized effectively on the shop floor.

  • Develop, set and achieve goals associated with the manufacturing teams that are aligned with the Quality Department and HPWT.

  • Ensure the promotion and awareness of customer and regulatory requirements throughout the organization.

  • Direct the disposition and investigation of returned material and internal non-conforming product.  Insure that actions around top pareto items are identified and completed.

  • Maintain and action quality metrics:  FRY, Customer DPPM, CONC, Scrap $, Warranty $, Customer Corrective Action OTD, Customer Audits, Supplier DPPM, Supplier Corrective Action OTD

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
  • Bachelor's Degree from accredited institution required.

  • Minimum five (5) years of experience working in a manufacturing environment.

  • Must be legally authorized to work in the United States without sponsorship.

  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR).  All applicants must be U.S. persons within the meaning of ITAR. as a U.S. Citizen, ITAR defines a U.S. person U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

  • No relocation benefit is being offered for this position. Only candidates that currently reside within a 50 mile radius of the Jackson, MI facility will be considered.

Preferred Qualifications:
  • Three (3) years of experience in a Quality Engineering or Quality Systems Management role

  • Three (3) years of experience in supervising technical teams

  • Working knowledge of Quality Management Systems standards

  • Read and understand Blue Prints, Specifications, and Requirements

  • Six Sigma Greenbelt or Black belt Certification is preferred

  • Quality System Knowledge (e.g. AS9100, ISO 9001, TS16949)

  • ASQ CQE or CMQOE is preferred

  • Advanced skills with MS Office software are preferred.

Additional Information:
  • Limited travel may be required (10-20%)
  • Opportunity to gain exposure to and work with many cross functional teams

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: North America – US/Puerto Rico
Organization: HYD PMC Power Motion Control

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time

Requisition ID: 064905