Eaton Careers
Field Service Electronics Technician
Ann Arbor, Michigan
Engineering
Job Description
Eaton’s Power Quality division is currently seeking a Field Service Electronics Engineer to join our team. This position is based in the Detroit, MI area.
The Field Service Electronics Engineer is responsible for servicing electrical (high voltage environment) UPS systems, batteries, and electronic based products at customer sites. In this role, you will perform on-site emergency and preventative maintenance and repair, as well as installation of company product in a 24/7 on-call environment with regional responsibility. Products to include uninterruptible power supplies and batteries. Provides technical support to customers and serves as contact on operational or maintenance aspects of system equipment
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
- You will analyze test data and recognize deviation from acceptable values
- You will manage company assets, control personal inventory, and upload all field activity reports
- You will complete all assigned tasks in a timely manner
- You will takes ownership of an assigned task and see it through to a successful completion
- You will meet annual goals set forth by Management (utilizations, work completions, etc.)
- You will provide ongoing customer interaction and meet customer service requirements
- You will perform other duties as required
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Qualifications
Required (Basic) Qualifications:
- Minimum of 3 years of power systems, battery technologies, and electronic experience.
- High School Diploma or GED from an accredited Institution
- Valid and unrestricted State Driver's license
- Must have ability and willingness undergo and pass customer entrance requirements, which may include, but is not limited to, periodic background checks and drug screenings.
- Must be legally authorized to work in the United States without sponsorship
- No relocation benefit is being offered for this position. Only candidates that currently reside within the immediate Detroit, MI geographic area will be considered
Preferred Qualifications:
- Associate’s Degree in a technical field from an accredited school and/or equivalent experience in a technical field.
- Frequent travel to customer sites is required, with up to 75% of drive-time expected.
Position Success Criteria :
- Ability to read schematics drawings and company technical publications
- Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques
- Ability to work with other CSEs and take directions from the lead CSE on site
- Incumbent may be required to perform the following tasks, but not limited to, frequent, occasional, or seldom: repetitive lifting/carrying; pushing/pulling; standing; climbing; squatting; bending; kneeling; or driving extended distances.
- Ability to lift up to 75lbs.
- Good understanding of single phase and three-phase circuit theory; analog and digital electronic circuit theory; and microprocessor controls and programming
- Understand how to use Oscilloscope
- Understand how to perform phase rotation and phase alignment checks
- Basic understanding of network functionality and sealed and wet celled battery theory and application.
- Understand the proper use of hand-tools, and when it is appropriate to use insulated tools
- Understand need for safety, and comply with company and customer rules on safety
- Must demonstrate proficiency on products and field processes before being dispatched to the field
- Must provide high quality of service
- Self-starter and motivator.
- PC Proficiency including knowledge of Microsoft Windows, Office, and Outlook
- Proven/Strong written and oral communication skills
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Engineering
Region: North America – US/Puerto Rico
Organization: ESSG PQD FSCS Field Service Customer Support
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time
