Eaton Careers

Quality Manager

La Grange, North Carolina


Job Description

Eaton’s Electrical division is currently seeking a Quality Manager to join our team. This position is based at our La Grange, NC facility.

The Quality Manager reports functionally to the Crouse-Hinds Americas Regional Quality Manager and is responsible to lead the total plant QA/QC system for the Crouse-Hinds and Bussmann products. This includes all traditional quality verification activities (receiving and in-process inspection, test, audit and repair activities, continuous improvement, product launch, supplier quality, and quality system compliance).

The Quality Manager is responsible for providing technical assistance and quality leadership to all operating departments; driving problem resolution utilizing an 8D approach along with statistical methods and other problem solving techniques; collecting and evaluating quality data and performing a wide variety of quality engineering activities in support of business objectives.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

  • You will manage, coach, and develop quality associates and promote a positive quality culture throughout the facility by establishing sound systems and a demonstrated process focus.

  • You will plan, install, sustain and improve a total quality system in accordance with industry and Eaton quality standards, ISO 9001, and customer requirements.

  • You will develop and perform quality related technical training to operations to ensure that Eaton Crouse-Hinds is in compliance with established quality policies and procedures; meets or exceeds customer quality expectations and standards; ISO and other certification requirements.

  • You will establish systems for data collection and investigation. Then, use that data to drive continuous improvement activities within all manufacturing departments.

  • You will plan for, guide, and measure “voice or process” and “voice of customer” performance and quality system effectiveness. Making adjustments in strategy and/or procedure as necessary.

  • You will guide proactive quality improvement through the proper execution of APQP within the facility to ensure flawless launch of new product. Also, manage quality deliverables associated with product and process design changes.

  • You will install, track, and manage supplier performance through robust incoming inspection practices and supplier performance management activities.

  • You will resolve internal and external quality concerns in a definite and timely fashion.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
  • Bachelor’s Degree from an accredited institution required.  

  • Minimum three (3) years of experience working as a Quality Manager in a manufacturing environment.

  • Candidates must be legally authorized to work in the United States without company sponsorship.

  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee

Preferred Qualifications:
  • Detailed knowledge of ISO9000 quality system requirements

  • Working knowledge of AIAG standards, including APQP and PPAP.

  • Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.).

  • Certified Quality Auditor Credential
  • Certification by the American Society for Quality as Six Sigma Black Belt or Certified Quality Engineer

  • Experience with metal machining, molding and assembly processes

Position Criteria:
  • Excellent verbal and written English Communication skills

  • Extensive project management experience in a team environment

  • Computer literate and familiar with the following: MS Office, SAP, Minitab or other statistical application knowledge

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: North America – US/Puerto Rico
Organization: EPG CHD EP Americas

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring region only
Travel: Yes, 10 % of the Time

Requisition ID: 064122