Service Sales Engineer
Eaton Job Description
Job Title: Service Sales Engineer
Location: Søborg, Denmark
Current Salary Band: SB06
Sell Eaton service products to achieve the sales goals. Negotiate with customers, as well as subcontractors and prepare and coordinate service contracts. Improve existing and prepare new service products. Manage offers according to Eaton service pricing policy to increase Eaton service sales. Close cooperation with internal Eaton departments and Service group to process all customer service issues and to identify customer complaints.
- Offer and sell service products as well as contracts
- Create added value for the customer and Eaton using effective sales techniques
- Identify and develop new market opportunities
- Work closely with internal PQ sales department to acheve the sales goals and ensure knowhow sharing and cross-collaboration
- Liaise and keep customer relationships whilst maintaining quality customer service
- Coordinate the customer install base with the provided internal apps - ERP/CRM"
Education level required: Secondary degree or diploma
Years and area of experience required: 0-4 years
- Basic technical skills
- Moderate product knowledge
- Basic analytical skills (problem-solving)
- Basic negotiation and sales skills"
Soft skills Interpersonal, Negotiation, Drive for results, Customer Focus
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Europe, Middle East, Africa
Organization: Sales EMEA
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time