Eaton Careers

Account Coordinator

Arden, North Carolina


Job Description

Eaton Corporation’s Marketing Commercial Operation Division, located in (location) has an immediate opening for an Account Coordinator. This role will report to the Arden, NC facility.


Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you.

  • You will fulfill order management related activities for key and strategic MOEMs
  • You will drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
  • You will identify and implement process improvements
  • You will participate in regular conference calls with field sales, plants and customers
  • You will change notice management
  • You will facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
  • You will have to have the ability to handle high-pressure, fast-paced environment requiring diligence to detail
  • You will provide solutions by critically thinking and investigating different situations on a case – by – case scenario
  • You will have the ability to constructively manage conflicts and discrepancies towards positive resolution
  • You will prioritize customer demand to assist with improved product flow
  • You will work with finance team to resolve customer credit requests
  • You will fulfill any and all Eaton Business System requirements

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


Position Criteria:
  • Candidate must have excellent time management, organization, communication and computer skills
  • Strong work ethic, flexibility, and a desire to contribute to the group’s success
  • Ability to prioritize multiple tasks
  • Team player
  • Strong professional presence
  • Occasional travel to plants and customer sites required
  • Knowledge of Microsoft Office  (word, excel, email, internet)

Basic Qualifications:

  • Four year degree from an accredited institution required
  • Legally authorized to work in the United States without company sponsorship
  • Minimum of 1 (one) year of customer interaction experience 

Preferred Qualifications:

  • Knowledge of CRM software and SAP
  • Strong written and verbal communication skills
  • Knowledge of Vista, VOTW and Mentor software

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: MCO Marketing Commercial Operations

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: No

Requisition ID: 062628