Eaton Careers

PC Return Technician

Moon Township, Pennsylvania
Information Technology

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Job Description

Join Eaton’s Information Technology team and help positively impact our business through leading technologies, exciting and challenging enterprise projects and new platforms.  We are currently seeking a PC Return Technician to join our team.  This position is based at our Moon, Township, PA facility. No relocation is being offered for this position.
The PC Return Technician is primarily responsible for  provisioning client computing devices (desktop PCs, laptops, workstations and tablets).  Customers include all of Eaton’s internal IT users within the United States. This includes preparing configured client infrastructure for shipment to deployment location, receiving and storing new equipment in inventory, and preparing end-of-life hardware for lease return or disposal.
 
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.  In this role:
 
  • Configuration of client hardware (PC laptops, desktops, and workstations), operating systems and standard productivity software for internal IT users in accordance with company standards.
  • Packaging and shipment of PC equipment following instructions and process.
  • Follow standard ITSM processes of Asset Management, Change Management, Incident Management, Request Management, Problem Management and Project Management to serve internal IT users and drive high performance against operational metrics.
  • Assist with Asset Management, Lease Management and Disposal of IT hardware.
  • Maintain company Security, Safety and IT Architecture standards.
  • Participate in internal audits related to IT processes, procedures and systems.
 
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
 
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Qualifications

Basic Qualifications:
  • High school diploma or GED equivalent from an accredited institution is required.
  • Relocation is not being offered. Candidate must be located within a 50 mile radius of the Eaton Moon Township, PA facility.
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
Position Criteria:
  • MS Windows Operating Systems
  • MS Office Suites
  • Client Hardware - PC’s, laptops, mobile devices, PC peripherals
Preferred Qualifications:
  • Some previous IT experience preferred
  • CompTIA A+ certification

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: North America – US/Puerto Rico
Organization: Corporate Sector

Job Level: Entry Level
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 059287