Eaton Careers

Customer Service Representative客户服务代表

Guangdong Sheng, China
Supply Chain / Logistics


Job Description

A. 客户订单的检查及交货日期确认;
B. 按客户指示安排出货计划;
C. 内部协调合作最大化满足客户需求;
D. 客户销售预测(forecast)的合理转化;
E. 协助PM完成新产品导入,重点是物料交期方面;
F. 跟进项目进展情况并通过Email或者电话会议的形式及时反馈给客户
G. 周报,月报表跟进(例如forecast报表,销售报表,订单分析报表等);
H. 品质问题跟进(退货返工,退款等相关事宜);
I. 辅助上司安排的临时性工作


1. 大专以上,3年以上订单管理,跟踪的经验

2. 熟悉工厂运作和外贸跟单流程
3. 团队合作能力和协调能力强
4. 熟练运用办公软件和SAP操作系统
5. 英语听、说、读、写能力强
6. 可考虑应届生

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Supply Chain / Logistics

Region: Asia Pacific
Organization: LSD Life Safety Division EMEA

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 055595