State the primary function or overall purpose of your position.
Drive continuous improvement in quality and customer satisfaction through VGNA Process.
Directs the development and implementation of the plant’s quality control program. Insures that policies and procedures regarding all aspects of quality assurance and improvement are rigidly adhered to during all manufacturing processes. Includes assignments associated with developing and maintaining total quality systems as well as achieving formal certifications as required (EBEA, ISO/TS).
Develops policies and procedures to fulfill with customer requirements.
Promotes, Improves and develops the Quality management system of the business.
Reviews, verifies and approves 8D's to ensure effectiveness of corrective and preventive actions for customer and internal quality issues.
Promotes and coordinates the excellence in the operations through the lead of quality strategies and initiatives.
Obtains the testing equipment that is required for the correct inspection and provides training to all departments.
Manages and directs QMS, SQE and Laboratories quality personnel. Resolve performance problems with subordinates. Develop functional and competency skills of the quality department personnel and improve the team productivity.
Ensures Flawless product launches through adherence to APQP process by Supporting Championship of PROLaunch process follow up at Plant Level.
Identifies cost out opportunities and work with Operational Excellence department to execute cost out projects.
Offers support to manufacturing, analyzing the line rejections and leading efforts to identify and implement projects to reduce PPM’s and internal rejections.
Assure the implementation of projects owned by Value Stream Structure when the customer returns require formal corrective actions
Develop a thorough understanding of the Eaton Business System with expertise in the tools related to Quality (e.g. – Corporate Quality Policy, Ethics, Vision, Mission, Values, Philosophy, Organizational Capability Assessment, and Corporate Accounts). Appropriate levels of this knowledge must be transferred to all subordinates as part of their personal development.
Act as a role model following MESH and Safety procedures accordingly, motivates and engage the Quality team with safety initiatives and respect to the Live Saving rules
Lead Continuous Improvement activities in the Quality dept. through the deployment and utilization of Eaton Business System policies and processes, such as ELSS. CIF, PRO-Launch, EQS, MESH and others as applicable
Active involvement in plant initiatives and execution of plans to improve both ME and EE based in employee survey results.
Analyze key organizational quality metrics related to the Balanced Scorecard (e.g. – Customer Returns DPPM, Internal Quality, Scrap, Warranty, Cost of Nonconformance, and Supplier Quality) and perform periodic reviews to evaluate results and establish action plans to close the gaps at an operational level.
Provide support to the Supply Chain Management organization relative to Supplier Quality activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the Division.
Lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.
Manage / Support the performance and provide career development opportunities to all the employees within the quality function of the organization. This includes the development and implementation of training programs to build “bench strength” in the organization.
Ensures organizational readiness for customer, regulatory, and other third party assessments related to the QMS
Deploy Eaton Business System tools, where appropriate or required, to improve Quality Management System effectiveness (i.e. OPA, EQS, ELSS, WISPER, MESH, etc.).
Directs analytical problem solving and creativity/innovation to improve key business drivers.
Leads in the capital planning process to improve overall capability and efficiency in the plant.
Support and drive full compliance with Eaton Business Excellence, Eaton Lean Six Sigma criteria, MESH & Continuous improvement initiatives.
Review and execute competitive, long and short term business plans.
Develop and communicate initiatives to measure and improve key business drivers (i.e., customer satisfaction, growth, profitability and asset management, quality, excellence through people).
Builds organizational capabilities to support a high performance culture through mentoring and developing team members.
Develop and implement plans to enhance the quality of work life within the plant by assuring that open channels of communication exist with employees; participative employee teams are cultivated and trained; and clean, safe working conditions are maintained.
Demonstrate the application of the 8 CIF modules and support related initiatives on daily basis through establishing, maintaining and complying his/her Standard Work and other tools. Participate in Kaizen events, Lean Council and Continuous Improvement teams when required. Generate ideas for improvement according with the local programs. Implement and optimize Lean Management tools. Sustain the ELLS tools (VSM, 5´s, TPM, STW, Set up, Problem Solving, Materials Management and 6 Sigma) to drive the continuous improvement performance when apply.
• Bachelor Degree in Technical field.
• Minimum five (5) to seven (7) years in Quality, Manufacturing or Project Management environment.
• Knowledge of manufacturing process and systems, general knowledge of MRP / ERP systems and their relationship to lean deployment and operational excellence.
• Strong analytical skills and understanding of problem solving tools / methods (Six Sigma, 8D, or other)
• Bilingual (Spanish / English)
• Strong interpersonal skill with proven ability to lead change.
• Working knowledge of engineering, manufacturing, materials/purchasing and quality assurance methods and practices.
• Strong financial acumen with knowledge of capital equipment analysis, cost accounting, budgeting, project cost analysis and long term maintenance analysis
• Proven ability to think strategically
• Knowledge of manufacturing and engineering processes (PROLaunch / APQP, TS16949)
o Six Sigma, ASQC, Lean, Project Management Certification
o Advanced degree in engineering discipline from an accredited institution
o Ability to drive change and successfully lead and implement organizational change activities
Process oriented with an understanding of business, lean and quality systems.
Understanding of role of quality and variation reduction in driving operational improvement.
Understanding of budgets and cost drivers.
Strong communication and group presentation skills and comfort with facilitating teams / groups and working with all levels in the organization.
Strong leadership Competencies
Proficient in MS Office toolset.
Ability to plan, organize and build effective teams and motivate others.
Ability to facilitate team sessions.
Ability to manage multiple projects / programs simultaneously.
Highly motivated and driven for results.
Excellent verbal and written communications skills for dealing with a broad range of functional disciplines, product teams, customers and suppliers.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Latin America
Organization: VEH NAA North America Auto
Job Level: Manager
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time