AP Supervisor – Oracle
This role is in the Supplier Process (Accounts Payable, Travel & Entertainment, and Purchasing Card) in a shared services environment that processes 238K invoices annually. This position is responsible for managing a team of employees in Queretaro, Mexico, performing mail room, data entry, hold resolution, customer service and payments while fostering process improvements and continuous learning. This position is also responsible for managing key production metrics and activities associated with quality audits.
Management of Teams:
Manages a professional staff, in all subgroups of Invoice Processing (i.e. mail room, data entry, hold resolution, customer service and payments) by creating goals, mentoring, coaching and providing opportunities to enhance current skill sets in order to foster/empower an innovative team environment.
Day to Day Activities:
Plans and oversees daily production activities by facilitating continuous process improvements and knowledge sharing/transfer of direct reports in order to drive standardization of processes.
Manages metrics to meet goals by ensuring direct reports job functions and activities are performed efficiently and effectively in order to support the rapid integration of acquisitions and facilitate divestitures, and reorganizations.
Provides customer support and resolution to issues by metrics monitoring and quality audits in order to assure quality of product to the customer.
Participates on project enhancements as process knowledge expert.
Prepares monthly metrics reporting for both senior management and the process team in order to identify areas where progress is being made or opportunities for improvement.
Reviews and approves any necessary changes to the monthly/quarterly SOX Invoice Processing documentation.
Bachelors Degree in Accounting or Finance, knowledge of Accounts Payable systems and processes, and 4 years accounting or finance experience.
Strong interpersonal skills, with the ability to promote ideas and work effectively with all levels within the organization.
Strong written communication skills.
Strong analytical, problem solving and conceptual skills. Must be able to analyze data, identify problem areas, make improvement recommendations, and implement approved recommendations.
Customer focused with an attitude and ability to define and meet customer expectations.
Proven experience with Microsoft Office Suite or similar.
Oracle Financial or equivalent Financial Systems experience.
Prior supervisory experience managing, coaching, and developing needs of non-Professional staff.
Some knowledge of lean tools such as 8-D analysis, Pareto Charts, and Business Process Improvements (BPI).
Advance English Level – written and spoken
This role requires an individual to be able to adapt to change in an ever changing environment and manage a staff to those changes.
Supplier of resourcing to other areas of the organization which requires continuous cross-training efforts of staff; managing becomes a challenge to cover work-load and met metrics.
Managing multi-lingual and multi-cultural staff to be able to support our global customer’s expectations for Invoice Processing.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Latin America
Organization: Corporate Sector
Job Level: Team Leader/Supervisor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time