Eaton Careers

Inside Sales/Office Manager

Houston, Texas


Job Description

Eaton’s Power Quality division is currently seeking an Inside Sales/Office Manager to join our team. This position will be based at our Houston, Texas facility.

As the electrical industry's global leader for explosion proof and hazardous environments, Eaton’s Crouse-Hinds Business is constantly pushing forward and looking ahead, advancing electrical and instrumentation products in new and innovative ways. 


The Inside Sales/Office Manager will be responsible for overseeing all inside sales and operations functions for the Hazardous Area Communications (HAC) team in the Americas region, including but not limited to customer service, quoting, order entry, shipping/receiving, returns, light assembly, repair cell and technical support.  This position is responsible for coordinating all Environmental Health & Safety (EHS) items and building issues for the HAC Houston site. In this role, you will manage all order entry functions to ensure HAC Americas orders are reviewed and correctly recorded into the SAP system. Additionally, you will lead a team of three inside sales personnel and one field service technician.


Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

  • You will manage all inside quoting functions and EHS items for HAC in the Americas
  • You will manage the HAC Americas warehouse shipping and receiving functions
  • You will manage the operation of the XB15 assembly cell and Hernis/Oxalis camera repair cell
  • You will perform technical support for the MEDC line in the Americas region
  • You will coordinate communication with overseas plants to manage customer service for the HAC Americas region
  • You will processes new accounts, credits and returns for the HAC Americas region
  • You will be responsible to build relationships with various groups including key customers, leaders at other Eaton sites which support the HAC Americas business, and key vendors such as DCT building management.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
  • Bachelor’s degree from an accredited Institution 
  • Minimum 3 years of customer service experience
  • Must be legally authorized to work in the United States without sponsorship 
  • No relocation benefit is being offered for this position. Only candidates that currently reside within 50 miles of Houston, Texas will be considered. 

Preferred Qualifications:

  • 10 Years Customer Service Experience
  • 3 Years Operations Experience
  • 3 Years Health and Safety Experience
  • 3 Years SAP Experience
Position Success Criteria:
  • Understanding of Hazardous Location Certifications
  • Ability to read and understand wiring diagrams
  • Excellent verbal and written communication skills

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: EPG CHD HAC Hazardous Area Communications

Job Level: Team Leader/Supervisor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 054946