Eaton Careers

Analyst - IT

Pune, India
Information Technology


Job Description

Eaton Information Technology Center located in Pune, India is looking for a Oracle HRMS Analyst with technical and functional expertise across Core HRMS, SSHR, CWB modules. This position will be part of the EITC reporting into the HRMS Support leader .
The primary objective of Oracle HRMS  Analyst is to resolve tickets related incidents and requests fulfillment related to Oracle HRMS.
This position is of Oracle Apps – HRMS Techno functional profile with good experience and knowledge on Oracle Core HRMS setups, SSHR and CWB modules. Should have good hands on experience in PL/SQL development, Oracle APIs, Alerts, Workflows, Self Service Personalization, OAF Extensions, Data Conversion, Interfaces and Work Structures. Knowledge of HRMS Security, XML Publisher Reports, OBIEE Reports, Web ADIs will be an added advantage. Requires excellent written & oral communication skills to work directly with customers on tickets. Knowledge of Taleo is added advantage . Though candidate will get on the job training  to this technology if s/he does not have background.
This position also requires understanding & knowledge of  following :
•             Excellent analytical and problem solving skills to analyze and resolve the incidents related with Oracle HRMS.
•             Resolves user requests  in a timely manner.
•             Work closely with other teams  e.g DBA’s, HR Technologies to ensure tickets are addressed in timely manner.
•             Documents and create the knowledge repository which will helps in providing quick resolution of tickets.
•             Identify the opportunity of Continuous improvement and drive the same.
Candidate must demonstrate proficiency working in Oracle HRMS and PL/SQL, to coordinate and communicate incidents/requests status, production remedies queue status; handle escalations; and ensure alignment between the sector goals, IT strategy, and Incidents/Requests.  Provide technical expertise on matters related to Oracle HRMS modules, create technical design documents and specifications and provide technical inputs regarding assigned tasks when presented with options.              
ESSENTIAL FUNCTIONS: (Limit yourself to 8-12 statements)
List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above.
Helps troubleshoot complex production problems and implements the proper fix.  Reports trends / suggests long term improvements
Drives continuous improvements.  Looks for root cause and permanently resolves problems.  Detects patterns in symptoms and identifies long-term, permanent resolutions.   (Demonstrates Problem Management Expertise)
Performs preventative maintenance.  Identifies areas where improvements can be made to prevent future production problems and implements the solution before the problem occurs.
Manages incident, request, problem, and change with EATON specified targets.
Works collaboratively with team members to achieve team and organization goals and demonstrates the ability to work within a global team environment.
Provides an understanding of both technology and business concepts and is able to articulate business processes.
Consults with customers and IT managers to develop, define, and prioritize work assignments and work delivery. Demonstrate excellent customer focus.
Ensures sign-off on all major system deliverables by stakeholders
Ensure compliance with Sarbanes-Oxley Change Management standards and guidelines
Assist in acquiring and developing talent.


Basic Qualification
  • B.E / BTech / MCA / B.S. Comp Science / Mathematics / Engineering / Equivalent
  • Total Exp : 5+ yrs in Oracle Apps techno functional expertise
  • Must have knowledge of trouble shooting Production scenarios
  • Must have excellent customer relationship management skills.
  • Must have strong verbal and written communication skills and high drive for results
  • Must possess ability to deal with ambiguity and to adapt to changing business needs
Level of Analysis, Customer Focus and Business Acumen
  • Good understanding of key HR processes which impact system design/ functionality of HR applications.
  • Builds rapport with the business process team to discuss current state and future plans
  • Is able to bench-mark a particular business process across business units and external to Eaton.
  • Demonstrates ability to question and investigate technical experts or suppliers for potential solutions.
Solution Delivery
  • Reviews assigned tasks and ensures that alternatives were considered.  Gathers and understands business requirements.
  •  Identifies multiple alternatives to resolve business needs. Considers impact of solution initiation or change; can link to communication plans.  Coordinates testing and implementation activities.
  • Can quickly determine the relative magnitude and likelihood of success of a given solution.  Efficiently identifies solutions that will likely deliver the best results.
  • Demonstrates ability to work on multiple assignments in parallel.
Level of System and IT Knowledge
  • Intermediate to advanced understanding of Core HRMS ; Self Service; Oracle Time and Labor, Oracle Payroll and Absence Management Applications.
  • Good understanding and ability to work on Interfaces, Reports, Conversions, Extensions, Workflow, Alerts, WEB ADI and Forms using Oracle Apps development technologies.
  • Intermediate level of understanding of Key integration points between HRMS and other global applications.
  • OA Framework Knowledge
  • ITIL Certification

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time

Requisition ID: 053408