Eaton Careers

Customer Service Representative

Wadeville, South Africa


Job Description

Assist customers telephonically on a daily basis, support the sales reps, complete quotations, order processing and stock transfers. Complete necessary duties for to increase customer satisfaction with Eaton.



Achieve allocated target monthly while maintaining low costs

Proactive in tracking orders and providing customer with prompt feedback

Accurate and timeous completion of tasks

Assist manager and sales staff with all relevant information regarding orders , backorders and sales forecast

Be able to advise customers on technical electrical solutions for their requirements.


Liaise with various departments to achieve results



A.    Grade 12 / N3 – preferred technical.

B.    Some electrical background.

C.   Interal Sales experience

D.   Excel knowledge

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Europe, Middle East, Africa
Organization: Africa

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 053143