Eaton Careers

Customer Order Engineer

Greenwood, South Carolina; Greenwood, South Carolina


Job Description

Eaton’s Commercial Distribution Products & Assemblies division is currently seeking a Customer Order Engineer to join our team. This position is based at our Greenwood, SC facility.
The Customer Order Engineer is responsible for providing professional engineering services with minimal direction to interpret customer drawings and specifications for manufacturing or related product; interact with sales team and customers on job specific details such as approvals and detail confirmation.  In this role, you will create engineering documentation for drafting, procurement, and manufacturing; provide coordination for technical guidance to production personnel as appropriate; support product marketing, and provide negotiation and application support for field sales.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
  • You will provide project management of orders to meet OTP objectives, reduce cycle times, manage changes to order requirements and assist with product warranty.
  • You will maintain current knowledge/expertise of product engineering technologies, competitor capabilities, practices, market conditions, and channels.
  • You will provide engineering functions in support of product marketing, manufacturing, and sales in line with company and product line objectives.
  • You will serve as primary division contact for customers as technical liaison in all aspects of product application, performance, and compliance to specifications and solutions to complex customer problems
  • You will review and analyze product configurations and components, perform engineering calculations, and provide input to other departments including drafting, purchasing, and manufacturing personnel.
  • You will tackle other related activities and special projects as assigned.
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Required (Basic) Qualifications:
Preferred Qualifications:
  • Bachelor’s degree in Mechanical or Electrical Engineering from an accredited institution
  • Experience in an industrial/manufacturing environment
  • Previous experience in a custom order engineering environment
  • Experience with 3D CAD systems such as AutoCAD Inventor designing electro-mechanical assemblies.
  • Experience in design of electrical distribution equipment or related products, project management and scheduling skillset. 
Position Success Criteria :
  • Strong analytical, presentation and customer service skills.
  • Ability to communicate technical information to customers and manufacturing.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – US/Puerto Rico
Organization: ESSG CDPAD Comml Distrib Prods Assy Div

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 052996