Eaton Careers

Workshop Technician

Wadeville, South Africa
Sales

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English

Job Description

PRIMARY FUNCTION:

 

  • Repair center (Workshop) technician, uses formal electronic education and experience to assembly, calibrate, test, and repair UPS and related components to meet and exceed customer expectations.      

 

ESSENTIAL FUNCTIONS:

             

            Receiving, analyzing and repair of faulty units

            Reporting to the client in writing and keeping proper record of repair and returns

            Repairs and warranties

            Preparing and submitting warranty claims

            Keeping record of all warranty claims

            Technical support to internal and external customers (Onsite support for customers,

branches)

            Assist customers with price / availability enquiries, check stock spare parts

            Assist with Commissioning’s & Factory acceptance tests

            Telephonic support for customers, branches

            Problem evaluation

            Must have knowledge schematic diagrams

            Assist with the Process of Sales Orders, issue Delivery Notes and ensure that goods are

invoiced once POD has been received.

            Prepare written, quotations, including cost calculations, data sheets

            General Administration in the service center

            PC board testing

            Fault finding and repair of UPS Systems internally

            Fault finding to component level

            Battery replacement

            Programing of UPS’s

            Compile analysis reports

            Build customer trust relationship

            Prepare reports related to service activity

            Wiring experience

            General Admin Skills

 

 

 

 

 

Qualifications

Grade 12

Tertiary Qualification N4 /Above

Computer Literate

Excel, Outlook ,Word

Able to read schematic diagrams
3-5 Years Work experience in electrical related service and repairs

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Europe, Middle East, Africa
Organization: ES EMEA Region

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 050653