Eaton Careers

Deduction Analyst

Moon Township, Pennsylvania


Job Description

Eaton’s Electrical Sector Headquarters is seeking a Deduction Analyst. The Deduction Analyst will be based at our Moon Township, PA facility. 
Position Overview:
The Deduction Analyst is responsible for reviewing, assessing and routing incoming customer claims. Through initial review and some basic analysis, the deduction analyst will be able to determine the appropriate course of action. They will also be responsible for the collection of customer claims that are deemed to be invalid. The Deduction Analyst will be responsible for supporting the Senior Deduction Analyst and Credit Analyst’s collection of outstanding invoices. They will be responsible for communicating CCFS department and Eaton policies regarding pricing, freight and returns. This position may also support special project initiatives as determined by management.
Essential Responsibilities:
  • Responsible for the review and routing of incoming deduction claims. Additionally, based on review of incoming deductions, will be responsible for routing deductions of certain complexity to Senior Deduction Analyst.
  • Will be responsible for making initial contact with internal and external customers to collect data and claim detail for claim review.
  • Based on review of incoming claims will be responsible for the processing of the deduction through the claim system & collection of invoices resulting in rebilling.
  • Ensure appropriate approvals and documentation is received in order to resolve outstanding deductions. Approvals will need to fall within an established limit of authority matrix.
  • Will be responsible in assisting other Deduction Analysts and Credit Analysts in compiling the information necessary to make successful collection presentations to customers.
  • Abide by Robinson-Pattman Act, Fair Debt Collection Practices Act, Cannons of Business Credit Ethics, and Eaton Ethics Policy at all times.  


Basic Qualifications:
  • Associates degree from an accredited institution is required.
  • Minimum of 2 years of experience supporting account conflict or dispute resolution in a accounts receivable capacity.
  • No relocation benefit is being offered for this position.  Only candidates that currently reside within a 50 mile radius of the Moon Township, PA facility will be considered
  • Must be legally authorized to work in the United States without company sponsorship now or in the future.
Preferred Qualifications:
  • Bachelor’s degree in  Accounting or Finance
  • Accounting/Finance Experience
  • Strong organizational skills
  • Systems (GetPaid/Oracle/SAP)
  • Pricing Programs
  • Strong skill set in Microsoft office applications: Word, Excel, PowerPoint, and Outlook
Position Criteria:
  • Demonstrates commercial sensitivity and business acumen
  • Demonstrates effective decision making within limits of authority
  • Demonstrates effective written and verbal communication skills
  • Demonstrates effective evaluation and problem-solving skills within limits of authority 
  • Demonstrates effective customer service skills
  • Represents Eaton in customer and internal meetings

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: North America – US/Puerto Rico
Organization: NAS North American Sales

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time

Requisition ID: 050403