Eaton Careers

Distributor Sales Specialist

West Chester, Ohio; Westerville, Ohio


Job Description

Eaton’s North American Sales Team has an opening for a Distributor Sales Specialist. This position can be located in West Chester Ohio or Westerville Ohio.


The primary function of Distributor Sales Specialist is to manage the assigned customer base to increase sales in the local marketplace and provide sales and technical assistance to distributors and internal personnel.  This position will be responsible for directly interfacing with assigned distributors by providing a variety of sales support and administrative services in inventory management.  It is required to identify and coordinate training needs, product promotion administration, product and price information as well as problem resolution in order to optimize Eaton electrical penetration and sales. 


Position Overview:

Providing customer support in the areas of product capabilities, claims and billing adjustments; achieving sales goals and executing sales plans within an assigned sales territory and/or accounts; utilizing established co-worker relationships with plants to accomplish the strategic plan; support total quality efforts by providing timely and accurate information for order entry, elevating quality issues to attention of management; collect, analyze, and utilize market intelligence regarding competitive products, customer needs, preference, and buying habits; and inventory and promotion management. The role will also help provide inside sales support to support management, outside sales engineers and internal/external customers in providing effective solutions to challenging problems involving technical, service, and commercial issues in the Eaton Electrical Sales Division. Responsibilities include but are not limited to: closing orders based upon expertise developed in selling skills and technical knowledge, selling abilities to position Eaton Electrical into preferred position in market and customer activity, providing technical knowledge regarding products/services, negotiating & pricing industrial and construction projects. This role also sells assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix, and profit margin. The ISE provides technical product support for distributors and other duties that may be assigned by the Area Sales Manager.



Essential Functions:

·         Interface with assigned distributors by providing a variety of sales support and administrative services in inventory management.

·         Provide sales and technical assistance

·         Train distributors on new products, e-commerce, and Eaton processes while evaluating distributor training needs

·         Conduct local training and/or assisting in registration for Eaton University classes

·         Manage and leverage commitments/Co-op Program while maintaining or creating a point of purchase for distributor counter areas

·         Identify and coordinate training needs, product promotion, administration, product and price information Problem resolution in order to optimize Eaton Electrical penetration and sales

·         Train distributors on how to use internal programs such as Vista, Bidmanager, and the Commitments program

·         Act as a technical and commercial resource to field sales, customers, and distributors for quotations and project management for Eaton distribution equipment. 


Basic Qualifications:

  • Bachelor’s degree from an accredited institution
  • Minimum 1 year of sales, sales support or marketing experience.
  • Legally authorized to work in the US without company sponsorship


Preferred Qualifications:

  • Strong electrical industry and product knowledge
  • Distribution knowledge and/or experience
  • Strong product line knowledge

Positon Criteria:

  • Ability to learn/teach electronic/computer processes
  • Strong interpersonal and communication skills
  • Ability to resolve conflict effectively
  • Ability to establish and build customer relationships within the market area
  • Eaton electrical product, service, and market knowledge
  • Possesses presentation, training and planning skills
  • Organization and project management capabilities

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: NAS North American Sales

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time

Requisition ID: 050231