Eaton Careers

Professional Services Category Manager

Santa Fe, Mexico
Supply Chain / Logistics


Job Description

The Professional Services Category Manager is responsible for managing Eaton’s North American Contingent Workforce (CW) program and Category Manager for Professional Services categories for a total sourcing spend of approximately $100M. This role will liaise with HR (Employee and Labor Relations) and site HR/Plant Manager to oversee the CW program including contractual obligations, supplier performance, SoW, rogue spend, site escalations, cost out tracking and invoice issues. Responsibilities for indirect Professional Service categories including supplier sourcing, contracting, contract management, and supplier performance management. The Professional Services categories include Human Resources (HR programs includes Recruitment, Training, Education, Healthcare, Pension, Relocation, Payroll, Contingent Workforce and Consultants etc..),Marketing, Finance, Travel, Fleet, Legal, IT and Office Supplies. This role will develop category strategies within region and aligned with Global Category Management, aggregate and leverage regional spend and develop supplier contracts and supplier relationships that maximize value and minimize risk for Eaton. Additionally, this role will manage the designated commodities utilizing the SCM strategic sourcing and supplier management process, collaborate and communicate with SCM regional leaders, stakeholders, Legal and Finance on supplier solutions, contract management and supplier performance and lead negotiations and development of supplier contracts in compliance with Eaton’s policies and procedures that meet the company’s goals and objectives.

• Establish and build internal relationships with regional SCM leadership and stakeholders to clearly understand material and service requirements.
• Lead the supplier market analysis and ensure supplier qualifications for RFQ’s.
• Lead the development of RFQ’s and analysis for supplier selection.
• Lead and assist supplier negotiations for the business on requirements, commercial terms and conditions.
• Build performance based supplier relationships that lead to optimal pricing, quality improvements, process improvements and delivery of world class solutions.
• Communicate with SCM and stakeholders on supplier value propositions and supplier performance metrics.
• Develop reporting metrics and alignment with functional areas to ensure the cost savings and cost mitigation related to sourcing and supplier management activities, including escalation and resolution.
• Lead and manage the supplier and stakeholder expectations in conjunction with regional and corporate goals.
• Develop thorough master services contracts in accordance with regulatory and legal department’s requirements.
• Lead and conduct supplier performance reviews using supplier scorecards with key stakeholders to develop continuous improvement initiatives and actions.
• Navigate challenging situations, win concessions without damaging relationships, and settle internal and external differences with a minimum of conflict, while being forceful, diplomatic and gaining trust and respect.
• Implement and sustain standard tools and processes to increase productivity and efficiency. Share best practices and lessons learned and promote continuous improvement culture.


Basic Requirements
• A bachelor’s degree in Engineering or Business Management from an accredited university
• Minimum of 5 years’ professional experience in supply chain, manufacturing, engineering and/or operations

*Fluent English (written & oral) Bilingual

Preferred Requirements
• MBA or Masters in Supply Chain from an accredited university
• Professional supply chain related certifications in ISM or APICS
• 5-7 years’ professional experience in supply chain
• 1-2 years’ professional experience in Corporate staff function experience - preferred
• Possess international business cultural awareness

Position Criteria
• Possess deep knowledge of the various Professional Services categories.
• Strong data analytical skills
• Excellent SCM sourcing and supplier management process and deployment knowledge
• Excellent communication, customer service and interpersonal skills necessary to influence a large and diverse group of stakeholders including Senior Management, Operations, Finance and Supply Chain Management personnel.
• Strong negotiation skills, knowledge, and experience
• Expertise in negotiating/interpreting legal terms and conditions
• Demonstrated problem solving skills and ability to manage multiple tasks globally
• Demonstrated leadership capabilities required
• Presentation skills essential

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Supply Chain / Logistics

Region: Latin America
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

Requisition ID: 048156