Eaton Careers

Ingénieur de systèmes d'application/System Application Engineer

StRomuald, Canada; Montreal, Canada

Job Description

Eaton’s Electrical Automation Solutions Division has an opening for a System Application Engineer.  The System Application Engineer will be located in Montreal, or Quebec City.


As a recognized employer of choice, Eaton Corporation recruits and retains talented employees who are interested in making a long-term commitment to an organization that continually invests in the latest technology and state-of-the-art equipment as well as its employees. Eaton’s Energy Automation Solutions business has an immediate opening for a System Application Engineer. We are looking to fill this position in Montréal, or Quebec City. The Energy Automation Solutions (EAS) division delivers intelligent energy solutions by combining power systems expertise with innovative technologies to help our customers generate, deliver, and manage energy safely, efficiently, and reliably. EAS provides a range of power delivery and reliability, automation and control, advanced metering and demand response solutions designed to increase efficiency and smart operations. The EAS business serves customers in the utility, commercial, industrial, mining, renewable energy and other markets. With a spirit of innovation crossing decades, EAS is proud of its ground-breaking innovations through customer collaboration, long-standing commitment to investing in R&D, five Innovation Centers around the world, more than 10,000 patents held globally, and its award-winning solutions in power delivery, power quality, power reliability and end customer automation in the utility space. The technical skills, innovative thinking and the tireless dedication of our employees around the world are Eaton's greatest resources.






Position Overview: 

The System Application Engineer will oversee all technical aspects of the installation of new products and systems at our customer facilities. In addition, the Systems Application Engineer is responsible for managing the expectations of any additional personnel assigned to their project team.



Essential Functions: 


  • Implement systems and resolve problems to achieve project milestones on time;


  • Initiate and lead cross-functional efforts to resolve customer issues;


  • Update customer material forecasts for assigned projects;


  • Investigate and resolve significant customer issues involving existing systems, products, and facilities in support of customer service performance metrics;


  • Assist the customer in making decisions to properly and creatively utilize features to meet the customer’s needs;


  • Interact directly with the customer to interpret and analyze business requirements to identify risks and design appropriate solutions;


  • Gain in-depth knowledge of features, capabilities, and limitations of all products and system;


    • Use this knowledge to independently make decisions on issue resolution with customers


  • Provide continuous improvement of processes by testing hardware and software;


  • Provide guidance for business decisions from a technical perspective;


  • Provide guidance and instructions to newer members of team;


  • Participate in trade shows and technical conferences;


  • Complete special assignments as assigned by management;


  • Participate in support rotation as required by manager;


  • Participate in afterhours support rotation.


Basic Qualifications: 
  • Bachelor’s degree in a technical discipline (Electrical/Computer Engineering, Computer Science) ;
  • Minimum 5 years of experience working in technical role within electrical industry ;
  • Must be fluent in French and English, possessing excellent written and verbal communication skills ;
  • Legally authorized to work in the Canada without company sponsorship
  • Possess and maintain a valid and unrestricted driver’s license ;
  • Relocation is not offered for this position and candidates must reside within an 80km radius.  
Preferred Qualifications: 
  • Master of Science in Electrical Engineering ;
  • Project management experience ;
  • Electric utility experience ;
  • PMP/PM credentials ;
  • Knowledge of communications networks ;
  • Experience with C,C++, MSSQL, Oracle;
  •  Experience with SCADA
  •  Experience with Protocols:  DNP, Modbus, 61850
  •  Experience with Windows Server

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – Canada
Organization: EPG EAS Electrical Automation Solutions

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 50 % of the Time

Requisition ID: 047208