Eaton Careers

Senior Application Engineer

Shanghai Shi, China


Job Description

Primary Function:

  • Serve as the strong voice of the customer within the organization, as well as a day-to-day spokesman for the company with the customer’s engineers
  • Work with existing and potential customers to clearly define their engineering expectations, and forcefully communicate these through the organization in order to achieve customer satisfaction
  • Perform and manage application engineering and product development on assigned projects
  • Integration of manual transmission, Automatic Mechanical Transmission (AMT), Hybrid and Electrical Vehicle Transmission (EV) on truck and bus chassis that meet vehicle performance and reliability objectives.
  • Cooperating with Mechanical /Electrical and system engineer for interface with OEM
  • Cooperating with System engineers to ensure delivering best performance to customer
  • Cooperating with service engineers to meet the customer’s satisfaction
  • Coordinate with Sales & Market team and other related people to promote Eaton Truck marketing image by providing engineering support.

Essential Function:

Provide engineering support or improvement for the current projects to achieve company’s sales objective.
Manage new projects. Work with OEM to develop product launch plan/schedule and coordinate inside company to meet the plan. Perform application engineering and product development on assigned new projects.
  • Collect OEM truck and bus configuration data, fill application form, recommend right transmission and make the application evaluation and approval the application.
  • Define all installation specifications with OEM. And create add/omit sheet for BOM engineer.
  • Define new parts and requirements to product engineer for new parts development per OEM request.
  • Define  technical agreement and sign with OEM
  • Provide on site support for prototype installation and performance test signoff.
  • Follow up prototype field trial performance and lead on engineering improvement.     
Provide engineering support for the issues of quality, material planning, localization, production, marketing, accounting, etc
Promote our products to assigned OEMs or new OEMs as needed.
Provide support to Service Engineer:
  • Support service engineer to solve product problems.
  • Backup if Service Engineer is occupied on some service issues

Listen to customers and develop ideas for product plan initiatives to meet market needs. Advocacy of customer satisfaction within the organization.
Conduct new product updates and training for customer at all levels, provide training to sales and service people both Eaton internal and customer dealer, sales and marketing support for OEM Tech Day product promotion and value selling


  • This individual will hold a minimum of a 4-years engineering degree in Mechanical or Electrical  Engineering, Physics or associated engineering degree.
  • The ideal candidate would have over 5 years background-in or strong knowledge of heavy-duty truck, bus or automotive components or powertrain systems.
  • Understanding of engineering principles, product architecture, product configuration, product assembly, product specifications
  • Strong customer relations management and project management skills with respect to applications engineering
  • Good application experience on powertrain, especially transmission and clutch, and electric engine control, hybrid and EV technology is preferred.
  • Trouble shooting and customer field problem solving, reliability engineering knowledge
  • Strong communication skills with OEM engineering team.
  • Knowledge of truck and bus markets, and how end users use the customer’s equipment.
  • Experience in developing or modifying products for specific applications, including design, procurement and testing programs

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: Asia Pacific
Organization: VEH Vehicle Group

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time

Requisition ID: 046968