Eaton Careers

Customer Service Representative

Makati City Manila, Philippines
Sales

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English

Job Description

This position is responsible for working closely with the in-country resellers. In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn and renewal.


  • Eaton Ambassador : To be the face of Eaton DPQ Business for the assigned channel/ territory
  • Revenue Objective :To drive the Eaton Revenue objective with the assigned channel/ territory
  • Channel Width: To Drive The Channel width objective of Eaton; Recruit, groom and enhance business with new channel
  • Funnel Management : To have strong funnel development and funnel management
  • Lead Management : To generate lead and manage the same along with assigned channel
  • Market Intelligence : To take channel feedback and customer feedback and provide arrive at market dynamics
  • One Stop Desk : To help Channel with their queries and problems and also help them with solution development
  • Distributor Management: Align the Channel Billing with the Distributor of the region


Qualifications

  1. Bachelor’s degree from an accredited educational institution
  2. A minimum of 2 years professional work experience in a technical customer support role,
         and / or sales role supporting a technical product. 
  3. Fluent English speaking
  4. Business to Business (B2B) sales experience
  5. Channel Sales or Channel Distribution experience
Prior knowledge of IT and data center infrastructure

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: EA East Asia

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 046245