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IT Business Relationship Manager - Finance/Procurement; Vehicle Group

Galesburg, Michigan; Marshall, Michigan; Cleveland, Ohio; Southfield, Michigan
Information Technology

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Job Description

Eaton’s Information Technology function is hiring an IT Business Relationship Manager (BRM) - Finance/Procurement; Vehicle Group.  The IT BRM Specialist will be located at our Galesburg, MI facility.
 
Job Overview:
The Business Relationship Management Specialist will be the primary point of contact for the Vehicle group functions supporting Finance, Global Trade, Procurement Management and others as necessary.
  • Identifies opportunities, projects, builds consensus across customer base and IT, develops business cases to secure funding, Spans multiple business functions. 
  • Ensures scope of projects are well-defined for transition to delivery COEs
  • Ensure all stakeholders are engaged, projects are completed and return on investment is realized
  • Reviews escalated issues for scope and clarity, vetting, documenting and routing through the appropriate support mechanisms
  • Delivery assurance of medium sized initiatives leveraging  the COEs
  • Ensure effective level of support for existing systems/processes
  • Ensure significant projects are delivered effectively and reliably to meet the strategic business objectives, acting as DGC members. 
  • Ensure all stakeholders are engaged, projects are completed and return on investment is realized
  • Directionally aligned to a small business or a large functional group within a business
Strategic Responsibilities:
  • Ensure IT alignment with customer strategy - customer advocate
  • Ensure customer alignment with IT strategy and IT guiding principles
  • Eliminate projects that are not aligned with the IT strategy, have weak business benefits or are duplicate solutions to existing enterprise software portfolio
  • Ensure solutions aligned with and supports architecture standards.  Partner with architecture team if no standard exists
  • Responsible to customer for service provider success
 
Tactical Responsibilities:
  • Ensure appropriate customer communication & IT response during significant incidents
  • Communicate customer issues/needs within IT. Point of contact for customer escalations and complaints
  • Establish customer project priorities & communicate within IT
  • Accountable for defining OC with project sponsor.  Accountable for capturing and reporting OC after reviewing with and gaining approval from project sponsor.
  • Develop/manage customer IT project portfolio (book of business) and IT profit plan
  • Attend Partners Reviews: communicate project status, key IT programs that impact them, key production support issues, communicate within IT key business objectives/initiatives, business strategy/objectives changes, budget changes, prioritization changes
  • Distribute annual stakeholder survey & develop/track follow-up actions

Qualifications

Basic Qualifications:
  • Bachelors Degree in from an accredited institution required
  • Minimum of 5 years’ experience in Business Analysis or Project Management
  • Must be legally authorized to work in the United States without company sponsorship.
  • No relocation offered; candidate must reside within 50 miles of Galesburg, MI Southfield, MI Marshall, MI, or Beachwood, OH.
 
Preferred Qualifications:
  • Functional expertise with Enterprise ERP systems (Oracle preferred)
  • Strong knowledge in at least 3 the following business process areas; Physical Inventory, Intercompany Sales Orders, Monthend Close, Swiss environment, Global Trade Management and Procurement
  • Good knowledge of project management disciplines, Eaton’s PROLaunch methodology or other Project Management and System Development Lifecycle Methodologies (SDLC). 
  • Excellent communication skills, both written and verbal at all levels of the organization.  This position will proactively work with both Senior Business Leadership and Senior I.T. Leadership on a regular basis. 
  • Solid critical thinking/analytical and problem solving skills, especially in a cross-functional environment.
  • Strong team-oriented interpersonal skills including facilitation and negotiation, ability to lead and influence others, and the ability to effectively interface and work with a wide variety of people. 
  • Knowledge of several business analysis techniques including, benchmarking, process modeling or decomposition, metrics and key performance indicators, prototyping, root cause analysis and others as applicable.
  • Ability to coordinate and/or lead many activities on a medium to large-scale projects.
  • Scope may include large concurrent complex projects within global function, region and/or sector
  • Able to provide input into strategic road mapping.
  • Able to engage and contribute to business process improvement efforts.
  • Ability to bring innovative thought around upgrading and optimizing enterprise solutions
  • Ability to travel to Galesburg, MI regularly- several times per month as needed

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: North America – US/Puerto Rico
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

Requisition ID: 046063