Eaton Careers

CSR

Shanghai Shi, China
Sales

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English

Job Description

Provides customer support in the areas of product capabilities, claims and billing adjustments.

Responsible for gathering information from internal experts about product capabilities relative to specific customer needs. Reviews customer inquiries, problems, requests, and suggestions. Determines appropriate solutions and/or responses. Negotiates customer claims, initiates billing adjustments, and arranges product substitutions and Completes assignments requirig requiring strong working knowledge of sales strategies and practices to help design administer and analyze programs. Executes moderately complex work directives that provide advanced experience in 2 or more assigned areas within sales. conducts thorough custom analyses to identify product sales and growth opportunities. Assess market data, company image, satisfaction levels toeffectively analyze sales plans. Prepares comprehensive reports of moderate scope and com

Qualifications

Education Level:   Bachelor degree
Major/ Specialty:   Business Administration/ Logistics/ Economy
General experience:  
Good English on reading and writing
Chariness, responsible, teamwork and warmly
Self-study 
Computer knowledge: good at commanding WORD, EXCEL, PPT.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: EPG CHD APAC

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

Requisition ID: 045950