Eaton Careers

Power Quality Software Technical Specialist

Rodano, Italy


Job Description

Eaton's Electrical  Division has an opening for a:

Location: Milan (Segrate), Italy
The PQ Software & Connectivity IPM Software Expert (IPM SE) will enable EATON’s country teams and partners across EMEA (50% travel time) to sell and implement Eaton’s existing and future software solutions. 
He or she will drive the technical adoption of these solutions in the marketplace by working with Country Sales Organizations, partners and PQED’s DPQ Software and Connectivity Business team.
He or she will also play the central role within this group in defining and implementing a technical enablement and pre sales support strategy that will allow quick transfer of technical knowledge about such solutions to country EATON’s teams and partners and then scaling our efforts across the entire EMEA region.
  • Promote Eaton’s software solutions and articulate our value proposition in technical terms to EATON’s support people, partners and customers through conferences, training and other communication means. 
  • visit prospects or existing customers designated by the local Eaton teams from the country together with them in order to assess technical needs and enable implementation of EATON’s software solutions and to build the software technical skills of our organization providing technical inputs coming from his/her customer visits. 
  • Serve as the subject matter expert on our offers who can assist the field in closing major opportunities and partners in delivering their projects once opportunity has been won.
  • Gather information (pros & cons) about offers from the competition to help building a competitive positioning of our offer.
  • Receive feedback from each Country, both from Sales/Tech and Customers), to process, prioritize and report to PQEDs DPQ Software and Connectivity Team. As the Voice of Customer (VoC) the IPM SE will work to keep the customer needs addressed in the best way possible.
  • Drive the technical adoption of EATON’s software solutions in the marketplace by introducing our capabilities to CSOs, VARs/ integrators, IT distributors and target small to medium data center end customers in all initial target markets
  • Plan a technical enablement and pre sales support strategy that will allow quick transfer of technical knowledge and provide the technical training and support required to create momentum in each target country
  • Serve as a subject matter expert who can help sales sign up new partners and close significant pieces of business 
  • Assess technical requirements from customers and propose technical solutions that will enable closing business opportunities
  • Provide feedback back to PQ Division that will help further develop the product offering as well as its supportability.
  • Participate in Software and Connectivity leadership team in refining our strategy and product offer
  • Be the Voice of Customer (VoC) and manage and Process customer requests and feedback.



  • University Degree in Computer Science
  • Fluency in Italian and English
  • Excellent interpersonal and relational skills
  • Ability to work independently to reach the assigned targets, proactivity ad determination
  • AB Driving Licence

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Europe, Middle East, Africa
Organization: Sales EMEA

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 50 % of the Time

Requisition ID: 045800