Eaton Careers

Aftersales Service Supervisor

Changzhou, China


Job Description

  • Provide the customer the repair and maintenance solution and responsible for the customer quotation, order entry and project implementation.
  • Cooperate with PM to do after sales market activities, like relevant market information collection and analysis, customer visit, customer relationship build, after sales market promotion activity.
  • Develop Eaton brand product applications for all segments, provide value-solutions to better address customers’ needs;
  • Establish and maintain the relationship with local customers, like OEM and others;
  • Collect the customer and projects information and special requests;
  • Promote Eaton products through training the end users and delivering product seminars to DI;                                         
  • Develop guide specifications with product manager.


    • Bachelor degree or above in Electrical Engineering or related field.
    • At least 5 years related experiences in power distribution service industry.
    • Demonstrated ability to take complex customer requirement into production.
    • Solid understanding of switchgear configuration and structure.
    • Technical oriented, Independent working ability and can work under pressure.
    • Effective project management skills and demonstrated problem solving, willingness to work with team.
    • Written English is mandatory, good oral English is preferred.
    • Willing to travel 20% to 30% of working time.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: Asia Pacific
Organization: PDD PDSS Power Distribution Systems Services Division

Job Level: Team Leader/Supervisor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

Requisition ID: 045410