Eaton Careers

Subject Matter Expert

Pune, India
Marketing

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English

Job Description

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

 

Sales and Marketing Center (SMC) partners with multiple Eaton businesses across different geographies to deliver incremental value and drive growth by providing best in class solutions and practices through its five integral CoEs  - Sales Analytics & Market Research [SAMR], Creative CoE, Customer Services [CS], Master Data Management [MDM] and Pricing CoE. SMC provides diverse opportunities and platform to accelerate individual careers in a challenging environment through  exposure to different global and regional sales and marketing initiatives. SMC fosters an inclusive environment by reinforcing behaviors that recognize, value and leverage talent capabilities which helps to drive innovation & contribute to Eaton’s business growth.

 

Essential Function:

This position is a part of a team of analysts that supports Electrical Sector – Americas. Its primary responsibility is to identify opportunities for advance analytics, come up with solutions using statistical tools & techniques and lead these projects end to end. This position is also to provide statistical functional expertise to the Eaton business operations in the reporting and analysis of data related to sales and customers.

 

•             To provide transactional support to the team in the absence of an associate and in business critical situations.

•             To deliver the business knowledge in terms of Process/ Refresher Training to new and existing associates. Provide team with timely inputs on errors, daily Utilization numbers, skill gap analysis, maintain SOPs and Internal / external audit documentations. Will also require  to ensure backup planning to support daily operational activities.

•             Will be responsible for New employee Onboarding / Orientation,  access requirement, Training plan including 30-60-90 step up plan.

•             Will be responsible for all due diligence for End to End process transitions and smooth implementation post go live.

•             Leads daily/weekly business calls independently with stakeholders for proactive communication on planning , prioritization and necessary action plan for current and future deliverables along with timely information on load balancing and work allocations.

•             Co-ordination with site stake holders and local leadership team on any Adhoc request  / project received on time to time basis.

•             Enables the adoption of lean tools and continuous improvement techniques to drive efficiency. Conduct knowledge sharing sessions to drive awareness and CI culture at team level. Providing the monthly BSC metrics in a timely manner to the OPEX lead, along with closing any gaps identified each month   

•             Appraise the immediate supervisor with any people / process gaps that needs to be addressed in timely manner.

•             Lives and drives Eaton Values and creates a positive environment. Actively contribute towards "Enhance – Engage and Enrich" culture at SMC.

Qualifications

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

 

Sales and Marketing Center (SMC) partners with multiple Eaton businesses across different geographies to deliver incremental value and drive growth by providing best in class solutions and practices through its five integral CoEs  - Sales Analytics & Market Research [SAMR], Creative CoE, Customer Services [CS], Master Data Management [MDM] and Pricing CoE. SMC provides diverse opportunities and platform to accelerate individual careers in a challenging environment through  exposure to different global and regional sales and marketing initiatives. SMC fosters an inclusive environment by reinforcing behaviors that recognize, value and leverage talent capabilities which helps to drive innovation & contribute to Eaton’s business growth.

 

 

Specialized Knowledge:

  • Any Graduate/Post Graduate, with 5 to 6 year of experience in Back Office processes.

  • Should have thorough understanding of the Performance Metrics Assessment and Job Allocation techniques

  • Strong Collaborative Style to drive cross-cultural collaboration

  • Strong analytical and problem solving skills

  • Possesses excellent written and verbal Communication skills

  • Ability to identify underlying opportunities and build on

  • Experience in driving performance without formal reporting  for a team of 5-7 members

  • Experience in Stakeholder communications and Management. 

  • Experience of handling process transitions, fair understanding of transition tool and techniques

  • Result oriented and self-motivated

  • Flexible to work in night shifts (US)

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Marketing

Region: Asia Pacific
Organization: Corporate Sector

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time

Requisition ID: 043705