Eaton Careers

Manager Portal and Content Management Platforms

Cleveland, Ohio
Information Technology


Job Description

Eaton has an opening for a Manager Portal and Content Management (CM) Platforms in the Information Technology Infrastructure, Platform & Architecture Center of Excellence (IPACoE).   The Manager Portal and CM Platforms role will be located at Eaton Center in Beachwood, Ohio or Moon Township, PA.   No relocation is being offered for this position.
The Manager of Portal and Content Management Platforms is responsible for the strategy and operation of a variety of large scale global Enterprise IT software platforms.  This person will lead a team of system architects, engineers, developers, analysts and process administrators in the planning, implementation and operation of Eaton’s core web delivery systems.  These systems are the foundation for Eaton’s internal employee website, external partner facing website and the authentication gateway for customer and supplier access to Eaton’s online applications and electronic content.  As a manager of people, responsibilities include building and motivating a team and managing and evaluating team deliverables. This leader will partner with business customers, engage external suppliers and drive Eaton IT collaboration to deliver business critical systems leveraging their portal and content management platforms.  
Essential functions include, but are not limited to:
  • Partners with the business teams and global and regional IT managers to identify opportunities for meeting Eaton’s business and strategic objectives.   Reviews and promotes adoption of current technology trends; recommends process improvements.  Markets the successful use of Eaton standard portal platforms and content management system.
  • Provides technical leadership for several large and complex projects, often in parallel.  Consults with corporate, business unit management teams and global regional IT managers to develop, define, and prioritize work and project requests.   Serves as a customer interface for all projects related to assigned functional/technical area.
  • Develops clear, concise, verifiable and traceable requirements and project definitions, including business case and budget development.  Manages customer expectations.  Plans and leads requirements and project reviews. Identifies conflicting technical and business practices and integration issues, suggesting alternative solutions.
  • Recognized throughout Eaton IT as an expert within technical and functional area of responsibilities.  Leverages expertise to architect, implement and support key centralized application infrastructures. Analyzes approaches and solutions in terms of Eaton business and IT Strategic fit.  Reviews system and project designs and makes recommendations. Remains abreast of portal, web content management and other software platform advances and recommends improvements based on emerging technologies.
  • Develops initiatives to improve technical, business and computing processes. Establishes standard process for designing and executing regression and load related testing.    Plans and manages releases and major IT project implementations for managed platforms.
  • Communicates frequently and effectively with internal and external customers.  Analyzes and monitors production support teams in order to identify areas for improvement.  Works globally with the Corporate IT and Business Group infrastructure teams to implement changes. Proactively identifies areas where improvements can be made to prevent production problems and ensure critical data reliability, performance and availability.  Provides an understanding of both technology and business concepts and is able to articulate business processes. 
  • Takes a leadership role in user groups, representing Eaton at meetings and conferences.   Establishes the necessary training and development to maintain a highly effective, competent staff.  Counsels subordinates in career path development, process improvement, and skill development.  Prepares and manages performance measurement and evaluation of subordinates.   May develop and submit department and capital budgets for the IT department.  Manages all IT costs within scope of control.
  • Participates in benchmarking and comparison to industry standards to continuously improve the activities of the IT department.  Operates in conjunction with Enterprise IT, and ensures compliance to Eaton Enterprise I.T. standards.  Works closely with other Business Groups to leverage and promote uniformity and standards to maximize the benefit of limited resources.
  • Builds, develops, and manages an organization of highly talented Architects, Administrators, Application infrastructure and system programing professionals driving Eaton’s business information requirements and technical objectives.
  • Provides technical expertise and assistance on all portal and CM software related design issues or problems and ensures solution delivery and complex issue resolution.
  • Establishes process leveraging metrics and monitoring to ensure proactive world class Enterprise software platform performance and capacity planning


Basic Qualifications:
  • Bachelor’s degree from an accredited institution
  • 10 years’ of experience working in and managing web based delivery platforms
  • Must be legally authorized to work in the United States without company sponsorship.
  • No relocation offered; candidate must reside within 50 miles of either Beachwood, OH or Moon Township, PA site
Position Criteria:
  • Formal training or practical experience in most or all of the following:  Web based application design and information architecture; Responsive web design; Enterprise software administration; Java application programming; Unix/Linux based system programing; Enterprise software architecture; Performance and capacity planning
  • Bachelor’s degree in Computer Science, MIS or a related field.
  • A broad knowledge of information technology capabilities and characteristics, software programming and applications, data base technology, LDAP technologies, integration and data migration, hardware/software administration along with Enterprise IT  standards and procedures
  • Knowledge of Adobe and/or Oracle web delivery platforms
  • Management/administrative knowledge including project management, cost estimating, personnel coaching, discipline, and evaluations, budgeting and cost management, and solid inter-personal skills.
  • Extensive experience building and managing global and virtual teams
  • The ability to work closely with external suppliers and consultants to implement a wide array of projects.
  • Experience designing and deploying processes and technology to protect intellectual property 
  • Experience deploying and managing integrated portal and CM systems and other Linux and Windows based software platforms and components

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Information Technology

Region: North America – US/Puerto Rico
Organization: Corporate Sector

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

Requisition ID: 042854