Eaton Careers

EWS Sales Account Manager - Security

Birmingham, United Kingdom


Job Description

Eaton's Safety Division has an opening for:
EWS Sales Account Manager - Security
The EWS Sales Account Manager – Security will seek and gain specification of Eaton Security as preferred Manufacturer with Electrical Wholesalers and House builders to work with consultants, contractors and end users to get Eaton Security equipment specified.
The role will secure sales of Security systems through our Electrical distribution partners and Electrical contractors to the financial target set by the business through the creation of new, sustainable business partnerships and strengthening relationships with existing distribution partners.
The EWS Sales Account Manager will collaborate and cooperate also with the wider Eaton Electric Business Development, National and Regional Contractor sales team and all other internal stakeholders to maximize opportunities for all Eaton Electric product lines.
  • Achieve monthly/quarterly/annual sales and SI account growth and order bookings targets
  • Develop and sustain long-term customer relationships with both new and existing security installer business partners and the wider security industry
  • Create account plans for all customers providing regular reports on customer performance and activity
  • Provide the primary customer interface for all Security products, services and solutions
  • Facilitate resolution of any customer issues; serve as a central resource for communications with the customer; champion customer needs and requirements within the organisation
  • Diligent stewardship of CRM software achieving +/- 10% accuracy in order forecasting
  • Keep fully up to date with and communicate internally on regularly and effectively on market developments, new products, trends, opportunities etc.
  • Define, analyse, select and continuously improve the customer base by:
  • Knowing by customer who influences 80% of construction business in the territory.
  • Continuously improving Eaton’s position, specifications and operating standards that affect business from opportunity and until a final conclusion is met in a form of a sale.
  • Understanding major competitors’ tactics, organisation, distribution, strategy and pricing, and keeping management informed of trends and changes.
  • Co-ordinate and cross-fertilise with the relevant colleagues on all significant trends in product acceptance, new product markets and competitive activity. Keep management informed regarding market trends, market potential, customer acceptance, competitive conditions and operating problems.
  • The preferred candidate would possess the following skills and attributes:
    • Results driven with absolute determination and motivation to achieve in sales. Highly organized, with attention to detail
    • A network of contacts and relationships in the Security Industry, M&E Consultant, Main and M&E Contracting community within the defined geography


    •  Academic ability to successfully carry out the role with a broad understanding of sales processes and strategies
    • Approachable and able to communicate at all levels in an effective and clear manner
    • Commitment to excellence in customer service and satisfaction
    • A minimum of 5 years’ relevant sales experience with demonstrable evidence of success performing a similar role.
    • Knowledge of Security industry relevant standards, EN50131 PD6662 BS8243, etc. (preferred)
    • Computer literate to intermediate/ advanced level in the Microsoft Office software suite
    • Ideally degree qualified with an electrical engineering bias
    • Competitive compensation and benefits package
    • Challenging projects in dynamic collaborative team
    • Great promotional opportunities – Eaton encourages internal promotion, whenever possible
    Please note that by applying for this role you will be subject of background screening.

    We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

    Job: Sales

    Region: Europe, Middle East, Africa
    Organization: LSD Life Safety Division EMEA

    Job Level: Individual Contributor
    Schedule: Full-time
    Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
    Does this position offer relocation?: No
    Travel: Yes, 75 % of the Time

    Requisition ID: 041242